Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Justin Coleman

Enid,OK

Summary

Dynamic New and Used Car Sales Manager with proven abilities in vehicle financing, sales negotiation, and inventory management. Resolved customer issues effectively while achieving aggressive sales goals and training top-performing sales teams.

Overview

18
18
years of professional experience

Work History

Used Car Sales Manager

Kalidy Kia
Edmond , OK
08.2025 - Current
  • Resolved customer complaints regarding sales and service.
  • Sold pre-owned cars and trucks to meet aggressive monthly sales goals.
  • Negotiated vehicle pricing with customers and communicated contract terms.
  • Restructured deals to enable customers to obtain favorable financing.
  • Created necessary documentation for used car sales.
  • Worked with financial institutions to secure financing options for customers.
  • Mentored and trained sales staff on sales techniques and overcoming objections to achieve quotas.

Sales Associate

Carter Chevrolet
Okarche, Oklahoma
07.2025 - 08.2025
  • Demonstrated vehicle features and benefits to potential buyers during test drives.
  • Collaborated with the finance team to facilitate vehicle financing options for customers.
  • Maintained up-to-date knowledge of new car models and industry trends.
  • Utilized dealership software to manage customer information and track sales activities.
  • Managed sales negotiations and financing options.
  • Negotiated prices with customers to ensure maximum profitability for the dealership.

New Car Sales Manager

Seth Wadley Ford of Perry
Perry, OK
08.2018 - 07.2025
  • Managed daily operations of new car sales department.
  • Trained and motivated sales team to enhance performance.
  • Oversaw inventory management and vehicle displays on the lot.
  • Analyzed market trends to inform pricing strategies and promotions.
  • Handled customer inquiries and resolved issues promptly.
  • Collaborated with finance team to streamline financing options for clients.
  • Developed and executed strategies to improve new vehicle sales.
  • Mentored employees to help achieve sales and CSI objectives.
  • Leveraged CRM database to drive customer contacts, appointments, and sales.
  • Maintained vehicle selection, pricing and specials on website and social media.
  • Performed vehicle appraisals for trade-ins according to established guidelines.
  • Managed day-to-day operations of the dealership's new car sales department.
  • Analyzed monthly reports to determine areas of improvement in overall performance.
  • Closed potential clients through personalized communication and effective persuasion techniques through extensive TO's.

Owner/Operations Manager

Titan Recovery Services LLC
Tulsa, Oklahoma
09.2007 - 08.2018
  • Managed daily operations and ensured efficient workflow within the business.
  • Developed marketing strategies to enhance brand visibility and attract customers.
  • Established vendor relationships to secure favorable terms for supplies and services.
  • Coordinated with law enforcement to ensure safe vehicle recovery operations.
  • Managed communication with financial institutions regarding repossession procedures.
  • Trained new agents on best practices for vehicle recovery and safety protocols.
  • Performed skip tracing to locate individuals and vehicles.
  • Utilized a variety of databases and resources to trace assets across multiple states.

Education

Some College (No Degree) - General Ed

Northern Oklahoma College
Enid, OK

Some College (No Degree) - Psychobiology

Northwestern Oklahoma State University
Enid, OK

Skills

  • Vehicle financing
  • Sales negotiation
  • Inventory management
  • Market analysis
  • Customer service
  • Customer relationship management

Affiliations

Concerts

Car Shows

Building Bikes/Cars

Church/Football on Sundays with family

References

References available upon request.

Timeline

Used Car Sales Manager

Kalidy Kia
08.2025 - Current

Sales Associate

Carter Chevrolet
07.2025 - 08.2025

New Car Sales Manager

Seth Wadley Ford of Perry
08.2018 - 07.2025

Owner/Operations Manager

Titan Recovery Services LLC
09.2007 - 08.2018

Some College (No Degree) - General Ed

Northern Oklahoma College

Some College (No Degree) - Psychobiology

Northwestern Oklahoma State University
Justin Coleman