Greg Ruppert
Dayton,OH
Summary
Greg is a dynamic training professional with extensive corporate experience, specializing in training development and adult learning principles. He has a proven track record of creating engaging content and enhancing training methodologies, while effectively collaborating with diverse teams. As a strong communicator with project management skills, Greg drives successful training outcomes, ensuring knowledge retention and improved performance.
Overview
33
33
years of professional experience
Work History
Technical Trainer & Document Manager
Leidos
Beavercreek, OH
06.2020 - Current
- Own the creation, revision, and maintenance of government training modules for a USAF project Open Architecture Management (OAM) training
- Present Training Metric updates to Chief Engineers and Project Leads
- Provide professional training alternatives to PowerPoint and enhance overall training methodologies best suited for adult learners
- Partner with a conglomerate of government contractors and Subject Matter Experts to ensure training is standardized and accurate
- Updated training coursework and requirements according to group and technology changes.
Training Consultant / Developer
Diligent Consulting Inc.
Dayton, OH
03.2019 - 05.2020
- Company Overview: Information Technology Solutions and Training Development contracted to provide the USAF Maintenance Repair and Overhaul initiative training and sustainment
- Developed blended instruction courses using instructor-led programs and Oracle UPK to record training simulations, job aids, assessments, and hands-on computer-based training
- Coordinate security clearance through the 2875 process for access to sites and software managed by the government for a team of 70+
- Information Technology Solutions and Training Development contracted to provide the USAF Maintenance Repair and Overhaul initiative training and sustainment
SAP Conversion Training Specialist
TekPartners
Orlando, FL
04.2018 - 03.2019
- Company Overview: One of North America’s largest distributors of replacement tires
- Developed technical training for one of North America’s largest distributors of replacement tires into consumable content for non-technical end-users on SAP, Ortec, Qlikview, RF Scanning Devices, Signature Capture, and other software as needed
- Created training plans based on corporate requirements and objectives
- Conducted classroom and on-the-job training sessions
- Support end-users for the first week of conversion or longer
- One of North America’s largest distributors of replacement tires
Training Specialist – Epic Software - Anesthesia
Cincinnati Children’s Hospital
Cincinnati, OH
08.2017 - 02.2018
- Hired to ensure and improve patients’ well-being by training and supporting the Anesthesia department’s staff with user knowledge and upgrades to their healthcare software, Epic
Web Portal Trainer / Inside Sales
Verso Paper Corp.
Miamisburg, OH
06.2008 - 05.2017
- Promoted the company’s web-based system 'Your Verso' as an Administrator and Trainer
- Created and facilitated classroom, webinar, or conference call training for internal and external software users as well as internal SAP users
- Led a Kaizen / Rapid Action Team to improve communication between departments and empower front-line employees
Training Specialist
National City Mortgage
Miamisburg, OH
08.2006 - 01.2008
- Developed and delivered sales training courses for the Mortgage Sales department, emphasizing Socratic sales methodology
- Facilitated advanced system training for sales management software
Paternity Testing Sales Consultant / Trainer
Orchid Cellmark
West Carrollton, OH
06.2005 - 08.2006
- Provided essential genetic/DNA products, Sales, and Soft Skill training to sales representatives to improve bottom-line numbers
- Lead Sales for 9 or 12 months while also training
Contracted Call Center Trainer
Raytheon Professional Services
Kettering, OH
05.2001 - 04.2005
- Deliver employee training for Customer Service, Sales, Banking Products, Collections, Technical Support, and Soft Skills
- Facilitated classes for up to 30 trainees at a time
Call Center Trainer
UnitedHealth Group/Optum
04.2000 - 05.2001
Dental and P&C Trainer
Metropolitan Life / P&C
02.1992 - 09.1997
Education
Bachelor of Science - Education
Miami University
Oxford, OHSkills
- Training development
- Adult learning principles
- Content creation
- Learning management systems
- Technical documentation
- Classroom instruction
- Project management
- Communication skills
- Problem solving
- Time management
- Interpersonal skills
- E-learning tools
- Monitoring
- Training evaluation
- Coaching and mentoring
- Class development
- Learning strategies
- Adaptability to change
- Strong presentation skills
- Creativity and innovation
Volunteering And Interests
- 2012 Volunteer of the Year award from the West Carrollton YMCA for YMCA Strong Kids Campaign
- Director of Programs & Giving for the Ruppert Family Foundation 501(c)(3)
- Youth sports coaching
- Cooking, Golf, and travel with family and friends
Systems Experience And Certifications
- Epic-Anesthesia Certified
- Achieve Global: Sales Basics and Sales Basics II
- SAP training (procurement, logistics, billing, inventory)
- Salesforce.com
- Oracle UPK
- E-Learning development: Beginner Level- Camtasia, Captivate, Articulate Storyline 360
- SharePoint
- Outlook
- Word
- PowerPoint
- Excel
- Publisher
- Lotus Notes
- Kaizen–Lean Six Sigma
- ADDIE model for training development
- Jira
- Confluence
- LMS: Cornerstone, Blackboard
- Visio
Security Clearance
CAC / Secret
References
References available upon request.
Timeline
Technical Trainer & Document Manager
Leidos
06.2020 - Current
Training Consultant / Developer
Diligent Consulting Inc.
03.2019 - 05.2020
SAP Conversion Training Specialist
TekPartners
04.2018 - 03.2019
Training Specialist – Epic Software - Anesthesia
Cincinnati Children’s Hospital
08.2017 - 02.2018
Web Portal Trainer / Inside Sales
Verso Paper Corp.
06.2008 - 05.2017
Training Specialist
National City Mortgage
08.2006 - 01.2008
Paternity Testing Sales Consultant / Trainer
Orchid Cellmark
06.2005 - 08.2006
Contracted Call Center Trainer
Raytheon Professional Services
05.2001 - 04.2005
Call Center Trainer
UnitedHealth Group/Optum
04.2000 - 05.2001
Dental and P&C Trainer
Metropolitan Life / P&C
02.1992 - 09.1997
Bachelor of Science - Education
Miami University