Greg Ruppert
Dayton,OH
Summary
Skilled Technical Trainer with background in designing, developing, and delivering technical training programs. Proficient in creating engaging learning materials and presentations to enhance understanding of complex technological systems. Strengths include ability to adapt teaching methods to individual learner needs, foster positive learning environment, and convey information effectively. Previous work has led to improved team competency levels and increased efficiency in use of technology.
Overview
33
33
years of professional experience
Work History
Technical Trainer & Document Manager
Leidos
Beavercreek, OH
06.2020 - Current
- Own the creation, revision, and maintenance of government training modules for a USAF project Open Architecture Management (OAM) training
- Present Training Metric updates to Chief Engineers and Project Leads
- Provide professional training alternatives to PowerPoint and enhance overall training methodologies best suited for adult learners
- Partner with a conglomerate of government contractors and Subject Matter Experts to ensure training is standardized and accurate
- Updated training coursework and requirements according to group and technology changes.
Training Consultant / Developer
Diligent Consulting Inc.
Dayton, OH
03.2019 - 05.2020
- Company Overview: Information Technology Solutions and Training Development contracted to provide the USAF Maintenance Repair and Overhaul initiative training and sustainment
- Developed blended instruction courses using instructor-led programs and Oracle UPK to record training simulations, job aids, assessments, and hands-on computer-based training
- Coordinate security clearance through the 2875 process for access to sites and software managed by the government for a team of 70+
- Information Technology Solutions and Training Development contracted to provide the USAF Maintenance Repair and Overhaul initiative training and sustainment
SAP Conversion Training Specialist
TekPartners
Orlando, FL
04.2018 - 03.2019
- Company Overview: One of North America’s largest distributors of replacement tires
- Developed technical training for one of North America’s largest distributors of replacement tires into consumable content for non-technical end-users on SAP, Ortec, Qlikview, RF Scanning Devices, Signature Capture, and other software as needed
- Created training plans based on corporate requirements and objectives
- Conducted classroom and on-the-job training sessions
- Support end-users for the first week of conversion or longer
- One of North America’s largest distributors of replacement tires
Training Specialist – Epic Software - Anesthesia
Cincinnati Children’s Hospital
Cincinnati, OH
08.2017 - 02.2018
- Hired to ensure and improve patients’ well-being by training and supporting the Anesthesia department’s staff with user knowledge and upgrades to their healthcare software, Epic
Web Portal Trainer / Inside Sales
Verso Paper Corp.
Miamisburg, OH
06.2008 - 05.2017
- Promoted the company’s web-based system 'Your Verso' as an Administrator and Trainer
- Created and facilitated classroom, webinar, or conference call training for internal and external software users as well as internal SAP users
- Led a Kaizen / Rapid Action Team to improve communication between departments and empower front-line employees
Training Specialist
National City Mortgage
Miamisburg, OH
08.2006 - 01.2008
- Developed and delivered sales training courses for the Mortgage Sales department, emphasizing Socratic sales methodology
- Facilitated advanced system training for sales management software
Paternity Testing Sales Consultant / Trainer
Orchid Cellmark
West Carrollton, OH
06.2005 - 08.2006
- Provided essential genetic/DNA products, Sales, and Soft Skill training to sales representatives to improve bottom-line numbers
- Lead Sales for 9 or 12 months while also training
Contracted Call Center Trainer
Raytheon Professional Services
Kettering, OH
05.2001 - 04.2005
- Deliver employee training for Customer Service, Sales, Banking Products, Collections, Technical Support, and Soft Skills
- Facilitated classes for up to 30 trainees at a time
Call Center Trainer
UnitedHealth Group/Optum
04.2000 - 05.2001
Dental and P&C Trainer
Metropolitan Life / P&C
02.1992 - 09.1997
Education
Bachelor of Science - Education
Miami University
Oxford, OHSkills
- Training development
- Adult learning principles
- Content creation
- Learning management systems
- Technical documentation
- Classroom instruction
- Project management
- Communication skills
- Problem solving
- Time management
- Interpersonal skills
- E-learning tools
- Monitoring
- Training evaluation
- Coaching and mentoring
- Class development
- Learning strategies
- Adaptability to change
- Strong presentation skills
- Creativity and innovation
Volunteering And Interests
- 2012 Volunteer of the Year award from the West Carrollton YMCA for YMCA Strong Kids Campaign
- Director of Programs & Giving for the Ruppert Family Foundation 501(c)(3)
- Youth sports coaching
- Cooking, Golf, and travel with family and friends
Systems Experience And Certifications
- Epic-Anesthesia Certified
- Achieve Global: Sales Basics and Sales Basics II
- SAP training (procurement, logistics, billing, inventory)
- SalesForce.com
- Oracle UPK
- Camtasia
- Captivate
- SharePoint
- Outlook
- Word
- PowerPoint
- Excel
- Publisher
- Lotus Notes
- Kaizen–Lean Six Sigma
- ADDIE model for training development
- Jira
- Confluence
- LMS
- Visio
Security Clearance
CAC / Top Secret
References
References available upon request.
Timeline
Technical Trainer & Document Manager
Leidos
06.2020 - Current
Training Consultant / Developer
Diligent Consulting Inc.
03.2019 - 05.2020
SAP Conversion Training Specialist
TekPartners
04.2018 - 03.2019
Training Specialist – Epic Software - Anesthesia
Cincinnati Children’s Hospital
08.2017 - 02.2018
Web Portal Trainer / Inside Sales
Verso Paper Corp.
06.2008 - 05.2017
Training Specialist
National City Mortgage
08.2006 - 01.2008
Paternity Testing Sales Consultant / Trainer
Orchid Cellmark
06.2005 - 08.2006
Contracted Call Center Trainer
Raytheon Professional Services
05.2001 - 04.2005
Call Center Trainer
UnitedHealth Group/Optum
04.2000 - 05.2001
Dental and P&C Trainer
Metropolitan Life / P&C
02.1992 - 09.1997
Bachelor of Science - Education
Miami University
Similar Profiles
Cody FlanaganCody Flanagan
NRC LAN Admin at LeidosNRC LAN Admin at Leidos
Timothy SmithTimothy Smith
Key Management Infrastructure(KMI) Account Manager at LeidosKey Management Infrastructure(KMI) Account Manager at Leidos
Tim WalterTim Walter
Systems Integration Engineer at LeidosSystems Integration Engineer at Leidos
Samuel AdjeiSamuel Adjei
Senior Solution Architect at LeidosSenior Solution Architect at Leidos
Tony ScottTony Scott
Package Handler at FedExPackage Handler at FedEx