Summary
Overview
Work History
Education
Skills
Timeline
Generic

Greg Sosby

Merritt Island

Summary

Dynamic manager with a proven track record at Hooters of America, excelling in team leadership and customer service. Successfully enhanced employee satisfaction and sales through strategic training and development initiatives. Recognized for resolving conflicts effectively, fostering a positive work environment, and maintaining high-quality service delivery.

Overview

19
19
years of professional experience

Work History

Manager

Gators Portside
01.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Co-Owner

G & W Handyman Services
04.2022 - 01.2024
  • Worked with a family member for a local handyman service.
  • Demand increased after the COVID pandemic and hurricane disasters.

General Manager

Hooters of America
11.2006 - 04.2022
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Education

Finance

Georgia State University
Atlanta, GA
12-1997

Bachelor of Science - Finance And Risk Management

University of South Carolina
Columbia, SC
04-1994

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development

Timeline

Manager

Gators Portside
01.2024 - Current

Co-Owner

G & W Handyman Services
04.2022 - 01.2024

General Manager

Hooters of America
11.2006 - 04.2022

Finance

Georgia State University

Bachelor of Science - Finance And Risk Management

University of South Carolina

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