Greg Taylor
Atascadero,CA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
36
36
years of professional experience
Work History
Combo Clerk
Smart And Final
Atascadero, CA
01.2023 - Current
- Greeted customers and provided assistance with product selection.
- Verified customer age for tobacco purchases.
- Operated cash register, accepted payment, and made change accurately.
- Assisted in unloading delivery trucks and organizing stock room area.
- Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
- Balanced daily cash receipts against total sales for accuracy.
- Received orders from vendors and checked deliveries for accuracy.
- Checked expiration dates on products to ensure freshness.
- Conducted regular inventories of merchandise throughout shift.
- Answered phone calls promptly and courteously responded to inquiries.
- Answered customer questions face-to-face or by phone.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Trained new team members in cash register operation, stock procedures and customer services.
- Kept register terminal area and store clean and orderly.
- Packed and bagged products according to customer preferences.
- Learned roles of other departments to provide coverage and keep store operational.
- Processed sales, returns and exchanges using POS register system.
- Answered phone calls to assist customers with questions and orders.
- Processed customer payments quickly and returned exact change and receipts.
- Counted and balanced cashier drawers.
Event Manager
Gristwood Events
Arroyo Grande, CA
09.1988 - Current
- Coordinated with vendors to ensure timely delivery of materials for events.
- Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
- Created detailed timelines for the execution of each event.
- Monitored event budgets to ensure accuracy and efficiency in spending.
- Oversaw all aspects of event production from conception through completion.
- Provided support to attendees before, during, and after the event as needed.
- Negotiated contracts with suppliers to secure favorable pricing for services.
- Resolved any issues that arose during the course of an event in a timely manner.
- Organized venues, budgets, guest lists, catering and event timelines.
- Designed contracts, collected fees and booked venues for events.
- Paid and settled vendors, venues, staff and contracted services.
- Hired and trained staff for cross-functional assignments and verified employee knowledge of specific procedures related to each event type.
- Coached and counseled employees to reflect company service standards and procedures.
- Managed accounts and worked to continuously develop new revenue from existing clients.
Restaurant Manager
Fins Seafood & Grille
Pismo Beach, CA
03.2006 - 01.2016
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Maintained detailed records of sales transactions and daily shift reports.
- Created new menu items based on customer feedback and industry trends.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Established policies for cash handling procedures to maximize security measures.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Managed accounts payable, accounts receivable and payroll.
- Trained new employees to perform duties.
- Developed strategies for improved operational efficiency and customer satisfaction.
Restaurant Manager
Pismo Fish And Chips
Pismo Beach, CA
02.1991 - 11.2005
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Created new menu items based on customer feedback and industry trends.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Established policies for cash handling procedures to maximize security measures.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Resolved and investigated complaints regarding service, food quality and accommodations.
- Managed accounts payable, accounts receivable and payroll.
- Updated computer systems with new pricing and daily food specials.
- Trained new employees to perform duties.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Retail Cashier
Walmart, Kmart, Safeway, Sears, Mervyn's
San Luis Obispo, CA
01.1988 - 09.2005
- Greeted customers in a friendly and professional manner.
- Processed cash, credit, and check payments accurately and efficiently.
- Assisted customers with product selection and answered any questions they had.
- Provided excellent customer service by listening to customer needs and addressing them appropriately.
- Balanced the daily cash register transactions with accuracy and attention to detail.
- Handled returns of merchandise in an efficient manner while maintaining customer satisfaction.
- Followed company policies regarding payment methods, discounts, refunds.
- Stocked shelves when needed and kept the sales floor neat and organized.
- Assisted other team members with their tasks as needed.
- Provided accurate change back to customers when necessary.
- Performed opening and closing duties such as counting money, balancing registers.
- Checked IDs for age-restricted purchases such as alcohol or cigarettes.
- Maintained clean, orderly and well-stocked register area.
- Trained new team members in cash register operation, stock procedures and customer services.
- Processed customer purchases and returns via cash and credit card.
- Worked closely with front-end staff to assist customers.
- Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
Education
High School Diploma -
Arroyo Grande High School
Arroyo Grande, CA06-1988
Some College (No Degree) - Business
Allen Hancock College
Santa Maria, CASkills
- Team player
- Believe in customer service
- Professional
- Time management
Timeline
Combo Clerk
Smart And Final
01.2023 - Current
Restaurant Manager
Fins Seafood & Grille
03.2006 - 01.2016
Restaurant Manager
Pismo Fish And Chips
02.1991 - 11.2005
Event Manager
Gristwood Events
09.1988 - Current
Retail Cashier
Walmart, Kmart, Safeway, Sears, Mervyn's
01.1988 - 09.2005
High School Diploma -
Arroyo Grande High School
Some College (No Degree) - Business
Allen Hancock College