GREG WEISS
Agoura Hills,CA
Summary
Territory manager with over 25 years of sales and customer service experience, specializing in driving sales growth and fostering strong customer relationships. Proven ability to identify growth opportunities and manage territory effectively to achieve sales goals. Skilled in utilizing MS Office applications, CRMs, and sales software to enhance productivity and communication. Recognized for professionalism in addressing client issues and staying informed on market trends to inform strategic decisions.
Overview
32
32
years of professional experience
Work History
Certified Sales and Leasing Consultant
Westlake Hyundai
Thousand Oaks, California
10.2024 - Current
- Established trust with potential clients by identifying needs and offering tailored solutions.
- Conducted follow-ups with undecided clients to determine requirements for deal closure.
- Engaged with existing clients post-purchase to ensure satisfaction and address inquiries.
- Achieved highest scores in customer satisfaction surveys consistently.
- Ranked among top producers monthly, demonstrating exceptional sales performance.
Certified Sales and Leasing Consultant
Lexus of Thousand Oaks
Thousand Oaks, California
05.2024 - 09.2024
- Greeted potential clients to assess needs and build trust.
- Followed up with undecided clients to identify requirements for deal closure.
- Checked in with purchasers to address questions and ensure satisfaction.
- Achieved highest scores on customer satisfaction surveys consistently.
- Ranked among top producers each month through effective client engagement.
Sales and Internet Sales Manager
Lexus of Thousand Oaks
Thousand Oaks, California
09.2018 - 12.2022
- Managed internet sales team of 10, utilizing CRM to assess follow-up appointments and closure rates.
- Facilitated weekly sales meetings to share best practices and celebrate team successes.
- Conducted post-sale follow-ups with clients to ensure complete satisfaction with processes.
- Ensured all team members completed Lexus knowledge tests and attended new product introductions.
- Collaborated with new customers to identify specific vehicle needs through effective probing.
- Demonstrated vehicles that matched client needs, coordinating test drives while explaining features.
- Analyzed sales data with management and presented findings to clients for informed decision-making.
- Performed routine follow-ups after sales to address any remaining questions or concerns.
Business Development Manager
Advantage Parts Solutions
Burnaby, Canada
08.2016 - 12.2017
- Researched and updated territory data to identify active customers and prospects.
- Established relationships with automotive dealerships, resulting in contracts with 17 dealerships.
- Negotiated and closed long-term agreements with new clients within assigned territory.
- Maintained detailed client and dealership records in proprietary CRM software.
- Developed new business opportunities through networking with local organizations and industry groups.
Executive Account Manager
EventLink/BMW Performance Center
Thermal, CA
04.2015 - 06.2016
- Identified corporate sales targets and managed high-profile events at BMW Performance Center.
- Developed a book of business through cold calling and referrals with Fortune 500 companies.
- Collaborated with executive management team at BMW HQ to devise sales and marketing strategies.
- Implemented customer service strategies for follow-up and created post-event surveys.
California Sales Manager
Atlantic British/British Pacific
Clifton Park, NY
11.2012 - 11.2014
- Managed relationships with independent representatives throughout California, delivering monthly promotions and growth expectations.
- Initiated strategic partnerships resulting in revenue growth.
- Achieved over 100% year-over-year sales increase, significantly expanding customer base.
- Collaborated with executive team to develop and implement comprehensive marketing plans across territory.
Customer Service Manager/Sales
Borla Performance Industries
Oxnard, CA
11.2007 - 11.2012
- Researched and authored the inaugural customer service procedure manual, enhancing operational consistency.
- Trained and managed customer services team to ensure high performance.
- Monitored KPIs and escalated key issues to executive management for resolution.
- Collaborated with quality control and production teams to drive product improvement.
- Established 20 new accounts, achieving annual growth of 50%.
- Promoted products at customer sales events to boost engagement.
Business Owner/Independent Manufactures/Sales Representative
Greg Weiss Sales
Agoura Hills, CA
06.1994 - 10.2007
- Founded company in resort wear and souvenir industry, representing ten manufacturing firms.
- Expanded territory from San Diego to Central Coast, including local mountains and desert.
- Increased sales from $250,000 in first year to $2.5 million over thirteen years.
- Secured contracts with all theme parks in Southern California, hotel chain gift shops, and cruise lines.
- Implemented innovative sales practices shared with peers, enhancing overall team performance.
- Oversaw all business operations, including order entry, shipping, commissions, and payments.
Skills
- Sales growth strategies
- CRM software proficiency
- Negotiation techniques
- Team collaboration
- Time management
- Problem solving
- Business development
- Closing techniques
- Relationship building
- Self-motivation
- Active listening
- Teamwork
- Strategic planning
- Customer retention strategies
- Customer relationship management
- Sales and service expertise
- Territory management skills
- Microsoft Office proficiency
- Opportunity identification
- Effective communication
- Prompt customer response
- Authentic leadership
- Competitive issue reporting
- Profitable sales driving
- Professional issue resolution
- Market trend awareness
- Sales proposal generation
- Customer expansion strategies
- Pricing and agreement presentation
Websites
Personal Information
Title: EXPERIENCED TERRITORY MANAGER
Timeline
Certified Sales and Leasing Consultant
Westlake Hyundai
10.2024 - Current
Certified Sales and Leasing Consultant
Lexus of Thousand Oaks
05.2024 - 09.2024
Sales and Internet Sales Manager
Lexus of Thousand Oaks
09.2018 - 12.2022
Business Development Manager
Advantage Parts Solutions
08.2016 - 12.2017
Executive Account Manager
EventLink/BMW Performance Center
04.2015 - 06.2016
California Sales Manager
Atlantic British/British Pacific
11.2012 - 11.2014
Customer Service Manager/Sales
Borla Performance Industries
11.2007 - 11.2012
Business Owner/Independent Manufactures/Sales Representative
Greg Weiss Sales
06.1994 - 10.2007