GREG Whitacre
Archbold,OH
Summary
Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Support Associate
Sanoh America
Archbold, USA
11.2025 - Current
- Facilitated process flow in wastewater treatment center to enhance operational efficiency.
- Supported steel coil processing on slitter machine to ensure smooth operations.
- Acquired knowledge of process flow in DT mills to contribute effectively.
District Sales Leader
PepsiCo-Frito Lay Division
Defiance/Maumee, USA
10.2024 - 10.2025
- Directed team of 13 associates across 9 sales routes, managing 179 customer accounts in northwest Ohio.
- Streamlined operational processes to enhance efficiency
- Reviewed daily and weekly data analysis for sales performance, safety, and unsaleables.
Customer Service Manager/Supervisor
Therma-Tru Doors/Fypon
Butler, USA
12.2013 - 10.2024
- Oversaw 100+ Therma Tru and 160+ Fypon accounts effectively.
- Addressed ordering and shipping inquiries for major retailers, including Lowe's, Menards, and Home Depot.
- Conducted daily, weekly, and monthly communication updates to ensure alignment.
- Facilitated monthly one-on-ones and mid-year and annual performance reviews for each associate.
- Provided mentorship and training opportunities to enhance team development.
Co-Manager/Assistant Store Manager
Wal-Mart Super Center
Defiance/Bryan/Wauseon, USA
12.2005 - 12.2013
- Trained and developed associates within a collaborative team environment.
- Organized daily, weekly, and monthly merchandising features for optimal presentation.
- Communicated effectively with associates, customers, and vendors to facilitate operations.
Co- Manager
Chief Supermarket
Bryan/Napoleon/Wauseon, USA
12.1998 - 12.2005
- Coordinated weekly scheduling for 100 associates to optimize workforce management.
- Oversaw payroll and workers compensation processes, ensuring accuracy and compliance.
- Supervised hiring and training of customer service associates to enhance team performance.
Education
Bachelor's Degree - Business Administration
Defiance College
Defiance, OH01.2015
Associate Degree - Business Management
Northwest State Community College
Archbold, OHSkills
- Leadership and people skills
- Customer service management
- Project and program management
- Process improvement strategies
- Organizational efficiency
- Shipping and receiving operations
Certification
• Dale Carnegie Course, 2016
• Dimensions of Professional Selling, 2019
• Dimensions of Professional Selling, 2019
Awards
President's Excellence Circle Winner, Therma-Tru Doors, 2020
Timeline
Support Associate
Sanoh America
11.2025 - Current
District Sales Leader
PepsiCo-Frito Lay Division
10.2024 - 10.2025
Customer Service Manager/Supervisor
Therma-Tru Doors/Fypon
12.2013 - 10.2024
Co-Manager/Assistant Store Manager
Wal-Mart Super Center
12.2005 - 12.2013
Co- Manager
Chief Supermarket
12.1998 - 12.2005
Bachelor's Degree - Business Administration
Defiance College
Associate Degree - Business Management
Northwest State Community College