Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gregg Grant

Eagle Mountain,UT

Summary

Motivated Field Service Engineer with a 20 year background, performing technical repairs, installation, and troubleshooting. Skilled at training and mentoring field service personnel to troubleshoot and correct technical problems, consistently meeting or exceeding expectations. Well-versed in safety practices and gear, documentation requirements and compliance standards for the diagnostic imaging industry. Great organizational and leadership capabilities backed by training in the United States Army.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Field Service Engineer

BC Technical Inc
West Jordan, Utah
05.2020 - Current
  • Managed administrative tasks such as maintaining customer service logs and internal service records.
  • Repaired and calibrated over 100 diagnostic imaging systems and equipment post-installation.
  • Trained personnel to align objectives, strengthen competencies and standardize operations.
  • Recommended design changes, upgrades and replacements to improve systems performance.

Product Specialist

BC Technical Inc
West Jordan, Utah
04.2018 - 05.2020
  • Trained and certified over 100 field service engineers on G.E. diagnostic imaging systems.
  • Created support documentation that enabled higher level of service support.
  • Described technical solutions to customers and Field Service Engineers to assist in problem resolution.
  • Continually expanded knowledge of GE, Siemens, and Philips product line.

G.E. Team Lead

BC Technical Inc
West Jordan, United States
08.2015 - 04.2018
  • Increased team proficiency by 20% in parts repair, testing, and identification by creating new processes.
  • Developed team communications and information for seamless process and flow functionality.
  • Created project management process's of how to improve refurbished systems and installations to minimize company labor and costs.
  • Always led other OEM teams in cleanliness, organization, and communication.

Project Manager

T2 Power
Midvale, United States
02.2015 - 08.2015
  • Managed 140 residential projects and 2nd largest solar project in the country.
  • In charge of hiring electricians, installers, and laborers.
  • Company workforce grew by 200%, had a 40% production increase after hiring.
  • Maintained tactical control of project budgets and time lines.
  • Kept teams on task and achieve scheduled targets.

Lead Electrician

Amped Electric
Salt Lake City, United States
04.2012 - 02.2015
  • Wired over 250 residential homes and 20 custom homes with detailed layouts.
  • Evaluated existing electrical systems for maintenance, repair and update requirements.
  • Interpreted blueprints, schematics and diagrams of project requirements and initiated appropriate electrical installations.
  • Trained junior electrical professionals on proper procedures.

Education

EECT BS - Electrical Engineering

ITT Technical Institute
Salt Lake City, UT
06.2014

Skills

  • Staff education and training
  • Equipment maintenance
  • Team building
  • Network maintenance
  • Management
  • Military experience
  • Attention to Detail
  • Technical Troubleshooting
  • Remote Technical Support
  • Testing and calibration

Certification

  • Ham Radio Technician License

Timeline

Field Service Engineer

BC Technical Inc
05.2020 - Current

Product Specialist

BC Technical Inc
04.2018 - 05.2020

G.E. Team Lead

BC Technical Inc
08.2015 - 04.2018

Project Manager

T2 Power
02.2015 - 08.2015

Lead Electrician

Amped Electric
04.2012 - 02.2015

EECT BS - Electrical Engineering

ITT Technical Institute

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Gregg Grant