Gregg Romano
Millstone,NJ
Summary
Proven Back Office Associate at Home Depot, adept in maintaining seamless office operations and providing top-notch technical support. Excelled in optimizing networks and troubleshooting, significantly enhancing system efficiency. Skilled in financial recordkeeping and vendor relationship management, demonstrating exceptional organizational and problem-solving abilities. Achieved notable improvements in inventory control and helpdesk service response times.
Overview
23
23
years of professional experience
Work History
Back Office Associate
Home Depot
04.2002 - Current
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Monitored and tracked budgets and expenses.
- Maintained office PCs, networks and mobile devices.r
- Performed troubleshooting and repaired peripheral devices such as printers, scanners, registers, pin pads, first phone, and cash machine.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Proved successful working within tight deadlines and a fast-paced environment.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Tested new software and hardware.
- Researched and identified solutions to technical problems.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Education
Certificate of Technical Studies - Computer Repair
DeVry University
Woodbridge, NJ06-1993
Skills
- Financial recordkeeping
- Bookkeeping
- Compensation and benefits
- Vendor relationship management
- Clerical support
- Expense reporting
- Application installations
- Troubleshooting and Diagnostics
- Network maintenance
- Inventory control systems
- Helpdesk services
- Technical support
- System administration
Timeline
Back Office Associate
Home Depot
04.2002 - Current
Certificate of Technical Studies - Computer Repair
DeVry University
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