Dynamic and detail-oriented professional with experience as a Surveillance Operator at Kickapoo Tribe Gaming Commission. Proven ability to enhance operational efficiency through effective multitasking and attention to detail. Skilled in CCTV operation and committed to integrity, ensuring compliance with regulations while fostering a safe environment.
Overview
5
5
years of professional experience
Work History
Surveillance Operator
Kickapoo Tribe Gaming Commission
McLoud, OK
11.2022 - Current
Increased efficiency by effectively multitasking between multiple screens, camera angles, and areas under observation.
Ensured compliance with gaming regulations by consistently monitoring operations and reporting any discrepancies observed.
Optimized surveillance coverage by actively participating in the planning and installation of new equipment.
Contributed to risk assessment initiatives by providing valuable insights based on observations made during daily surveillance routines.
Assisted in maintaining a safe gaming environment through prompt reporting of potential threats or violations.
Demonstrated strong attention to detail while scanning large crowds for signs of cheating, theft, or other illicit activities.
Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
Aided in resolving disputes among patrons or employees by providing unbiased visual evidence from surveillance recordings.
Demonstrated professionalism and commitment to excellence by consistently adhering to established policies, procedures, and regulatory requirements.
Deli Associate
Walmart
Choctaw, OK
10.2021 - 08.2022
Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Made food according to standard recipes with requested changes for customer satisfaction.
Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Opened new inventory and rotated stock by dates to maintain freshness.
Contributed to positive customer experiences by promptly addressing concerns and providing knowledgeable product recommendations.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Provided support during busy periods by quickly stepping into different roles within the deli department as needed.
Crew Member
Wendy's MHGI
Choctaw, OK
08.2020 - 02.2021
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Became familiar with products to answer questions and make suggestions.
Operated cash register to ring up final bill and process various forms of payment.
Ensured accurate order fulfillment with diligent attention to details while assembling meals.