Greggory Patterson
Americus,GA
Summary
Dynamic professional with a proven track record at Walmart, excelling in customer service and inventory management. Recognized for enhancing customer satisfaction through effective communication and problem resolution. Skilled in data analysis and time management, consistently improving operational efficiency and training new associates to uphold best practices.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Walmart Associate
Walmart
12.2022 - 10.2025
- Developed and implemented inventory management strategies to optimize stock levels.
- Collaborated with team members to enhance customer service experience through effective communication.
- Trained new associates on store policies, procedures, and operational best practices.
- Analyzed sales data to identify trends and recommend improvements for product placement.
- Resolved customer inquiries efficiently, contributing to increased customer satisfaction ratings.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Middle Flint - Council on Aging Meal Driver
Middle Flint Behavioral Healthcare
06.2018 - 12.2020
- Ensured timely and safe transportation of clients to appointments and therapy sessions.
- Maintained accurate records of daily trips and client interactions for compliance reporting.
- Assisted in developing efficient routes to minimize travel time and improve service delivery.
- Collaborated with healthcare staff to coordinate client schedules and transportation needs effectively.
- Trained new drivers on company policies, safety protocols, and effective driving techniques.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Financial Aid Office Assistant
South Georgia Technicial College
05.2014 - 12.2014
- Processed financial aid applications, ensuring compliance with federal and state regulations.
- Assisted students in understanding financial aid options and eligibility criteria.
- Maintained accurate records of student interactions and financial aid documentation.
- Collaborated with team members to streamline application review processes, improving efficiency.
- Assisted families in understanding available loan options, empowering them to make better-informed decisions about borrowing.
- Maintained strict confidentiality, protecting sensitive student data and adhering to privacy regulations.
Education
Associate in Early Childhood Education - Early Childhood Care And Education
South Georgia Technical College
12-2017
High School Diploma -
Americus High School - South Campus
Americus05-2014
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Customer interaction
Certification
- Cardiopulmonary Resuscitation Training - 2015
Timeline
Walmart Associate
Walmart
12.2022 - 10.2025
Middle Flint - Council on Aging Meal Driver
Middle Flint Behavioral Healthcare
06.2018 - 12.2020
Financial Aid Office Assistant
South Georgia Technicial College
05.2014 - 12.2014
Associate in Early Childhood Education - Early Childhood Care And Education
South Georgia Technical College
High School Diploma -
Americus High School - South Campus