GREGGORY REVELES
Austin,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Bartender
The Brewtorium
01.2018 - Current
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
Hairstylist
Self
01.2015 - 01.2024
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Bartender
Flying Saucer
03.2008 - 01.2018
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Education
Electronic And Autocad
Austin Community College
Austin, TXSkills
- Suggestive Selling
- Basic Accounting
- Health Codes Compliance
- Engaging Personality
- Outgoing Personality
- Order Management
- Salesmanship
- Group Reservations Management
- Handling Difficult Customers
- Clear and Effective Communication
- Responsible Alcohol Service
- New Hire Training
- Organizational Ability
- Highly Reliable
- Service-Oriented Mindset
- Professional Appearance
- Complex Problem-Solving
- Customer Service
- Ordering Procedures
- Team Training and Development
- Staff Management
- Performance Improvement
- Adaptability
- Interpersonal Skills
- Time Management Abilities
- Patience and Tolerance
- Team Player Attitude
- Strong Multitasking
- Decision Making
- Active Listening
- Problem Solving
- Cleanliness and Hygiene
- Stress Management
- Attention to Detail
- Excellent Communication
Timeline
Bartender
The Brewtorium
01.2018 - Current
Hairstylist
Self
01.2015 - 01.2024
Bartender
Flying Saucer
03.2008 - 01.2018
Electronic And Autocad
Austin Community College
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