Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gregneisha Peterson

Miami

Summary

Dynamic security professional with a proven track record at Regions Security, excelling in incident reporting and customer service. Demonstrated strong multitasking abilities while resolving inquiries at FEMA, ensuring safety and satisfaction. Adept at report writing and maintaining a secure environment, committed to fostering a welcoming atmosphere.

Overview

4
4
years of professional experience

Work History

Security Officer

Regions Security
06.2020 - 10.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Work From Home Agent

FEMA
04.2023 - 03.2024
  • Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
  • Displayed excellent multitasking abilities, managing simultaneous tasks while maintaining a high level of accuracy and attention to detail.
  • Navigated computer systems efficiently to access information quickly, providing accurate responses during customer interactions.
  • Resolved customer inquiries and complaints from multiple channels with moderate supervision.

Education

Miami Central Senior High
Miami, FL
06-2014

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security

Timeline

Work From Home Agent

FEMA
04.2023 - 03.2024

Security Officer

Regions Security
06.2020 - 10.2024

Miami Central Senior High

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Gregneisha Peterson