Gregorio Cortez
Rowlett,TX
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Reliable at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
And though yes I have strong experience however I do understand the process of learning a new felid of work but am always willing to learn and adapt. Doing what I need to do to grow with the company.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager
Restaurant
12.2020 - Current
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Managed staff hiring, training and supervision.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Kept accurate and detailed records of personnel progress and productivity.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Car Work
King Motorz
05.2019 - 07.2020
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Rockwall High School
Rockwall, TX03.2022
Skills
- Coordinating Daily Operations
- Revenue Growth
- Job Assignments
- Guest Satisfaction
- Train Employees
- Meeting Production Goals
- Cash Drawer Balancing
- Reviewing Performance
- Labor and Food Cost Control
- Directing Team Members
- Judgment and Decision-Making
- Coaching and Mentoring
- Persuasion
- Inventory controls
- Training and mentoring
- Team Building
Certification
Texas Alcoholic Beverage Commission Certification
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Shift Manager
Restaurant
12.2020 - Current
Car Work
King Motorz
05.2019 - 07.2020
High School Diploma -
Rockwall High School
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