GREGORIO ROMERO
West Valley City,UT
Summary
Dynamic leader with a proven track record at STATE STREET TATTOO CO., excelling in customer service and team leadership. Expert in enhancing customer satisfaction and driving business growth through effective marketing and budget control. Demonstrated success in staff management and project execution, achieving significant improvements in operational efficiency.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
21
21
years of professional experience
Work History
Manager
STATE STREET TATTOO CO.
04.2017 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
TATTOO ARTIST
ALGIN ENTERPRISE
04.2011 - 04.2017
- Created custom tattoo designs for customers.
- Utilized photographs and sketches from customers to develop ideas.
- Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
- Contributed to a positive studio atmosphere by fostering teamwork among staff members and encouraging open communication.
- Increased studio''s clientele base through consistent high-quality work and outstanding customer service.
- Performed clean, high-quality work at all times.
- Maintained a clean and hygienic workspace, adhering to industry standards and ensuring client safety.
- Accepted and processed customer payments.
- Provided consultations for potential clients, guiding them through the design process and addressing any concerns or questions.
- Grew client base by marketing services.
- Maintained schedule and kept appointment times.
- Ensured compliance with state regulations regarding licensing, permitting, sanitation guidelines throughout all aspects of the business operation.
Tattoo Artist
ONI TATTOO
04.2010 - 04.2011
- Performed clean, high-quality work at all times.
- Maintained a clean and hygienic workspace, adhering to industry standards and ensuring client safety.
- Maintained an organized client database for efficient appointment scheduling and tracking of completed artwork.
TATTOO ARTIST APRENTICE
DOC HOLLIDAY TATTOO AND PIERCING MEDICAL
02.2008 - 04.2011
- Collaborated closely with clients during design revisions to ensure their vision was accurately captured before beginning the tattoo process.
- Demonstrated adaptability by working with various equipment types depending on the specific requirements of each project.
- Presented template design sheets for customers to review.
- Mastered various tattooing styles, from traditional to modern, to cater to broad range of client requests.
- Consulted closely with clients to understand their design preferences and lifestyle, ensuring tattoos were both meaningful and aesthetically pleasing.
BANQUETS CAPTAIN
LITTLE AMERICA HOTEL
07.2005 - 12.2008
- Enhanced guest satisfaction by overseeing banquet operations and ensuring smooth execution of events.
- Ensured compliance with safety regulations, maintaining a safe working environment for both staff and guests.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Resolved customer complaints effectively, turning potentially negative experiences into opportunities for improvement.
- Coordinated with event planners for seamless event organization, leading to increased positive reviews.
Machine Operator
Beehive Clothing
05.2004 - 04.2008
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
Education
Associate of Science - Electronic Engineering
IUTEPI
VALENCIA, VENEZUELA04-2004
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Verbal and written communication
- Staff management
- Goal setting
- Project management
- Sales techniques
- Conflict resolution
- Schedule preparation
- Sales management
- Marketing
- Negotiation
- Budget control
- Expense tracking
- Contract management
- Clear communication
- Coaching and mentoring
- Work prioritization
Languages
English
Professional Working
Spanish
Native or Bilingual
Interests
- Web Development and Design
- Drone Piloting
- 3D Printing
- PHOTOGRAPHY
- PHOTOGRAPHY EDITION
- VIDEOGRAPHY
- VIDEO EDITION
Timeline
Manager
STATE STREET TATTOO CO.
04.2017 - Current
TATTOO ARTIST
ALGIN ENTERPRISE
04.2011 - 04.2017
Tattoo Artist
ONI TATTOO
04.2010 - 04.2011
TATTOO ARTIST APRENTICE
DOC HOLLIDAY TATTOO AND PIERCING MEDICAL
02.2008 - 04.2011
BANQUETS CAPTAIN
LITTLE AMERICA HOTEL
07.2005 - 12.2008
Machine Operator
Beehive Clothing
05.2004 - 04.2008
Associate of Science - Electronic Engineering
IUTEPI
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