Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gregory Barrino

Canton,OH

Summary

Dynamic and dedicated professional with extensive experience in the customer service industry, consistently delivering exceptional support and fostering strong relationships. Recognized as a solid team player with an outgoing, positive demeanor, adept at establishing rapport with clients, adults, and students. Committed to enhancing customer satisfaction and driving company success through a focus on quality, efficiency, and process optimization. Articulate and results-oriented, fueled by a passion for developing relationships, cultivating partnerships, and contributing to business growth in new environments.





Relocating To California

Overview

3
3
years of professional experience

Work History

PST Technician

Arrow Passages Recovery Treatment Center
05.2024 - Current
  • Inventory-Update client chores and room board
  • Monitor client’s phone calls.
  • Rounds
  • Outside meetings
  • Room searches
  • Shift report

Area Supervisor

Environmental Control Services
04.2022 - Current
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Maintained high standards of cleanliness and organization across multiple sites, enhancing customer experience.

Crisis Technician

Coleman Health Services
01.2025 - 04.2025
  • Rounds and Monitoring
  • Direct Patient Care (Monitoring, Support, Engagement)
  • Crisis Intervention (De-escalation, Emergency Response)

Donor Technician

Vitalant
06.2024 - 01.2025
  • Successfully collected XX blood samples per day on average without compromising accuracy or patient comfort.
  • Followed established protocols for sample transportation, storage, and disposal according to regulatory guidelines.
  • Demonstrated strong attention to detail when verifying patient demographics, test requirements, and physician orders.

Education

High School Diploma - Business Administration

Timken Senior High
06.1982

Associates Degree - Social Work

Stark State College
06.2011

Skills

  • Computer Networking
  • Microsoft 365
  • Data Entry
  • Medical office experience
  • Customer Service
  • Phone etiquette
  • Risk Management
  • Training and mentoring
  • Typing
  • Communication skills
  • Employee Orientation
  • Problem solving

Timeline

Crisis Technician

Coleman Health Services
01.2025 - 04.2025

Donor Technician

Vitalant
06.2024 - 01.2025

PST Technician

Arrow Passages Recovery Treatment Center
05.2024 - Current

Area Supervisor

Environmental Control Services
04.2022 - Current

Associates Degree - Social Work

Stark State College

High School Diploma - Business Administration

Timken Senior High

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