Gregory Berry
Mio,MI
Summary
Accomplished Team Leader with a proven track record at Cooper Standard, adept in fostering teamwork and collaboration while driving quality improvement. Skilled in problem-solving and team motivation, I excel in creating inclusive environments and enhancing team performance. My approach has consistently resulted in heightened safety and operational excellence.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Team Leader
Cooper Standard
07.2016 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Auto Body Technician
Schrader’s Collision
01.2010 - 07.2016
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected vehicles to identify and document repair needs.
- Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
- Reassembled and replaced parts to complete body repairs.
Service Manager
Saturn of Ann Arbor
01.2008 - 12.2009
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Enhanced team morale through regular recognition of exceptional performance and organizing team-building events.
Store Manager
Belle Tire
01.1998 - 05.2006
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Education
Business
Arizona State University
Tempe, AZ06.1996
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Safety
- Safety processes and procedures
- Quality improvement
- Team supervision
Certification
Hi - lo operator
Hi - lo trainer
Timeline
Team Leader
Cooper Standard
07.2016 - Current
Auto Body Technician
Schrader’s Collision
01.2010 - 07.2016
Service Manager
Saturn of Ann Arbor
01.2008 - 12.2009
Store Manager
Belle Tire
01.1998 - 05.2006
Business
Arizona State University
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