Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gregory Bryant

Columbus,OH

Summary

I work well under high stressful environments. Able to adapt and be flexible upon request. With proper training I feel as I can understand and complete any task set Infront of me. Strong team player within the workforce. With my work experience and owning a business I have gained skills to better communicate, team build and organize small or large groups of people. I am looking for flexible part time positions that works well with my schedule for a better work life balance.

Overview

21
21
years of professional experience

Work History

Customer Service Representative

Morgan Stanley
Columbus, OH
02.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Trash Butler

Waste Management
Columbus, Ohio
11.2022 - 04.2024
  • Collect, transport, and dispose of waste and recyclable materials from residential, commercial, and industrial areas.

Financial Analyst

Nationwide Financial
Grandview, Ohio
05.2005 - 06.2022
  • Responsible for receiving and processing investment premiums to Annuity contracts for various investment products.
  • Reviewed all documents and processed data to ensure that all data was handled accurately and efficiently for our customers.
  • Learned new processes within our department to adapt for our out of state customers and their applications.
  • Took on leadership role to relieve management during busy hours, distributing work, answering questions and whatever else my coworkers asked of me.

Customer Service Representative

OEM Solutions (Temporary)
Grove City, Ohio
10.2004 - 01.2005
  • Providing support in the completion of packaging and shipping Fiberglass products.
  • Performed in high paced work environment driven by volume of customers with the goal of meeting strict deadlines.

Merchandise Processor (seasonal)

GAP Inc
Grove City, Ohio
06.2003 - 09.2004
  • Responsible for the collection of various clothing products requested through inventory orders.
  • Packing and shipping items to customers all across the country.

Education

High School Diploma -

Marion Franklin
Columbus, OH
05.2004

Skills

  • Data entry
  • Customer support
  • Insurance knowledge
  • Multi tasking
  • Ms Office
  • Strive high stress environment

Timeline

Customer Service Representative

Morgan Stanley
02.2024 - Current

Trash Butler

Waste Management
11.2022 - 04.2024

Financial Analyst

Nationwide Financial
05.2005 - 06.2022

Customer Service Representative

OEM Solutions (Temporary)
10.2004 - 01.2005

Merchandise Processor (seasonal)

GAP Inc
06.2003 - 09.2004

High School Diploma -

Marion Franklin
Gregory Bryant