Summary
Overview
Work History
Education
Skills
Timeline
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Gregory Bryant

Columbus,OH

Summary

I work well under high stressful environments. Able to adapt and be flexible upon request. With proper training I feel as I can understand and complete any task set Infront of me. Strong team player within the workforce. With my work experience and owning a business I have gained skills to better communicate, team build and organize small or large groups of people. I am looking for flexible part time positions that works well with my schedule for a better work life balance.

Overview

21
21
years of professional experience

Work History

Customer Service Representative

Morgan Stanley
02.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Trash Butler

Waste Management
11.2022 - 04.2024
  • Collect, transport, and dispose of waste and recyclable materials from residential, commercial, and industrial areas.

Financial Analyst

Nationwide Financial
05.2005 - 06.2022


  • Responsible for receiving and processing investment premiums to Annuity contracts for various investment products.
  • Reviewed all documents and processed data to ensure that all data was handled accurately and efficiently for our customers.
  • Learned new processes within our department to adapt for our out of state customers and their applications.
  • Took on leadership role to relieve management during busy hours, distributing work, answering questions and whatever else my coworkers asked of me.

Customer Service Representative

OEM Solutions (Temporary)
10.2004 - 01.2005


  • Providing support in the completion of packaging and shipping Fiberglass products.
  • Performed in high paced work environment driven by volume of customers with the goal of meeting strict deadlines.

Merchandise Processor (seasonal)

GAP Inc
06.2003 - 09.2004


  • Responsible for the collection of various clothing products requested through inventory orders.
  • Packing and shipping items to customers all across the country.

Education

High School Diploma -

Marion Franklin
Columbus, OH
05.2004

Skills

  • Data entry
  • Customer support
  • Insurance knowledge
  • Multi tasking
  • Ms Office
  • Strive high stress environment

Timeline

Customer Service Representative

Morgan Stanley
02.2024 - Current

Trash Butler

Waste Management
11.2022 - 04.2024

Financial Analyst

Nationwide Financial
05.2005 - 06.2022

Customer Service Representative

OEM Solutions (Temporary)
10.2004 - 01.2005

Merchandise Processor (seasonal)

GAP Inc
06.2003 - 09.2004

High School Diploma -

Marion Franklin

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Gregory Bryant