Gregory Cale Ganzkow
Liquorland warehouse
Pooler
12
years of professional experience
5
Certification
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Work History
Customer Service Representative
3 Years 9 Months- Customer Service: Assisted customers in selecting products, seeking to provide optimal service.
- Inventory Control: Managed inventory, restocking shelves, and tracking product levels.
- Sales Transactions: Handles cash register operations an processed sale transactions
- Product Knowledge: Gained knowledge of various products to provide first hand recommendations to customers.
- Store Maintenance: Ensured store was clean, organized, restocked, and visually appealing to customers.
Office Manager
8 Years- Operations Management: Overseeing the daily office operations, ensuring a smooth workflow and transition between patients.
- Staff supervision: Managing staff and schedule, while providing guidance and support.
- Patient Relations: Maintained a positive and constant relationship with patients, addressed their needs and/or concerns
- Financial Oversight: Managed office finances, including billing and insurance, invoices, financial reports, and collections.
- Appointment Schedule: Coordinated patient appointments and maintained accurate records.
- Compliance: Oversaw and ensured compliance with healthcare regulations and standards.
Education
Associates in Art & Sciences - Audio Engineering
Associates in Art & Sciences - Music Production
Associates in Art & Sciences - Music Theory
B.S. - Cybersecurity & Information Assurance
Skills
Operating Systems: Mac OS
Windows
Linux
Technical Support
Network Security
System Administration
Incident response
Software proficiency
Communication
Problem Solving
Active listening
Critical thinking
Time Management
Attention to Detail
Multitasking
Adaptability
Cable termination
Fiber Optic Troubleshooting
Cable Testing & Certification
Bandwidth & Data Transmission knowledge
Network configuration & Troubleshooting
Wireless Networks
Network Security
Cabling and Infrastructure
Network Documentation
Data entry
SQL
Microsoft Excel
Python
Certification
- Comptia A+
- Comptia Net+
- Comptia Sec+
- Comptia Proj+
- Alexos ITIL 4
Languages
English
Native or Bilingual
Timeline
Customer Service Representative
Liquorland warehouse
01.2023 - CurrentRead More
Office Manager
Dr. Greg Ganzkow DDS
01.2014 - 01.2022Read More
Shoreline Community College
Associates in Art & Sciences from Music Production
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Shoreline Community College
Associates in Art & Sciences from Music Theory
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Shoreline Community College
Associates in Art & Sciences from Audio Engineering
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Western Governors University
B.S. from Cybersecurity & Information Assurance
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