Gregory Cardenas
El Paso,TX
Summary
Summary
Results-driven professional with 8+ years of experience in the transportation industries (Private and Public). Experienced with managing national accounts and driving business growth through strategic planning and relationship management. Utilizes excellent negotiation and communication skills to achieve client satisfaction and retention. Track record of success in collaborative team settings and adapting to evolving market needs.
Overview
9
9
years of professional experience
Work History
National Account Executive
ChargePoint
03.2024 - Current
- Established clear lines of communication between departments involved in servicing national accounts, fostering collaboration toward common goals.
- Attended industry conferences and networking events to expand professional connections and generate leads for new business opportunities.
- Delivered exceptional customer service, addressing concerns and ensuring satisfaction throughout all stages of the sales process.
- Strengthened customer relationships for long-term success through consistent, personalized communication and service.
- Worked directly with the bus OEM's Gillig and New Flyer on software and charger partnerships. Leading go to market partnership strategies.
Account Executive- Midwest
ChargePoint
01.2023 - 05.2023
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Exceeded monthly quotas by 15%, boosting market share of software- telematics and Charge management software and Charger configurations.
Business Development Manager
Ryder System Inc.
01.2022 - 01.2023
- Business Development Manager (October 2022- Current) Pompano Beach & West Palm Beach, Florida
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Spec'd commerical vehicles to the customer's business needs
- Organic new business $3 Million, x 50% of quota
Lease Account Manager
MHC Truck Leasing (Pac Lease)
05.2021 - 10.2022
- Lease Sales & Branch Operations (May 2021-October 2022) Lease Account Manager (El Paso, TX & Southern New Mexico)
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Managed rental revenue, maintenance costs/revenue, and go to market strategies. Managed a team of 20 employees.
- Startup branch for MHC, producing $6Million in the first year of operations.
Rental Sales Representative
Penske Truck Leasing
01.2019 - 01.2021
- Company Overview: 6 years of experience working for Penske Truck Leasing
- Rental Sales (2019-2021) Rental Sales Representative (El Paso, TX and Albuquerque, NM)
- 6 years of experience working for Penske Truck Leasing
Senior Rental Representative
Penske Truck Leasing
01.2018 - 01.2019
- Company Overview: 6 years of experience working for Penske Truck Leasing
- Rental Department (2018-2019) Senior Rental Representative
- 6 years of experience working for Penske Truck Leasing
Service Administrator
Penske Truck Leasing
01.2017 - 01.2018
- Company Overview: 6 years of experience working for Penske Truck Leasing
- Service Department (2017-2018) Service Administrator
- 6 years of experience working for Penske Truck Leasing
- Managed a high volume of service requests, prioritizing tasks to meet deadlines consistently.
- Enhanced customer satisfaction by promptly addressing service inquiries and providing accurate information.
- Facilitated clear communication between clients and technical teams through concise documentation and effective followups.
- Trained new employees on company procedures and software systems, contributing to their rapid integration into the team.
Part Time Rental Representative
Penske Truck Leasing
01.2016 - 01.2017
- Company Overview: 6 years of experience working for Penske Truck Leasing
- Rental Department (2016-2017) Part Time Rental Representative
- 6 years of experience working for Penske Truck Leasing
- Prioritized client satisfaction by promptly addressing inquiries or concerns related to their rental experience.
- Optimized scheduling practices to ensure adequate staff coverage during peak business hours, reducing wait times for customers.
Education
Graduate - Multidisciplinary Studies, Business Communications
University of Texas At El Paso
01.2019
North Central University
Minneapolis, MN01.2015
Skills
- Fleet Consultant
- Business growth and retention
- Pricing strategy
- Competitor Monitoring
- Strategic Planning
- Solution selling
- Territory Management
- Industry Expertise
Community Service
- Volunteered at Our Lady of the Light Church with organizing the office and volunteering with the church’s carnival.
- Volunteered at Burges High School’s special needs program.
- Serve Project Southeastern Freight Lines, Inc. Thanksgiving project
References
- BJ Powell, (915) 472-2648
- James Griffin, (727) 385-3739
- Jaime Corral, (915) 355-3895
Timeline
National Account Executive
ChargePoint
03.2024 - Current
Account Executive- Midwest
ChargePoint
01.2023 - 05.2023
Business Development Manager
Ryder System Inc.
01.2022 - 01.2023
Lease Account Manager
MHC Truck Leasing (Pac Lease)
05.2021 - 10.2022
Rental Sales Representative
Penske Truck Leasing
01.2019 - 01.2021
Senior Rental Representative
Penske Truck Leasing
01.2018 - 01.2019
Service Administrator
Penske Truck Leasing
01.2017 - 01.2018
Part Time Rental Representative
Penske Truck Leasing
01.2016 - 01.2017
North Central University
Graduate - Multidisciplinary Studies, Business Communications
University of Texas At El Paso
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