Hi, I’m
Gregory Chambers Jr
Milwaukee,Wi
Overview
11
years of professional experience
Work History
Kohls INC
RMO Collections Specialist
07.2020 - Current
Job overview
- Duties include cold calling customers to collect Money owed on kohls charge card when customer is deliquent
- Help to provide offers of programs to help customer settle debt owed on Kohls charge card
- Being able to effectively assess other possible needs for the customer based on their reason for nonpayment (fraud, payment on another account, purchase dispute etc)
- Responisble for meeting required metrics which include productivity percentages, Balances Moved, effective guidelines of phone calls that follows state and federal laws whch vary by state.
Apple Inc.
Product Zone specialist
04.2017 - 09.2019
Job overview
- Assisted customers with purchasing Apple products by first identifying what their initial needs are
- Then through evaluation displayed and recommending solutions that fit their particular needs
- Showcased benefits and features of products and answer questions geared towards operations of Apple Products
- Assisted with trouble shooting products when customers were having issues with their devices.
CieloBrookfield
Onboarding Specialist
07.2014 - 01.2017
Job overview
- Duties for this job include but are not limited to interviewing candidates for potential job placement
- Reaching out to both passive and active candidates to answer questions about job positions and scheduling interviews for interested prospective candidates
- Ascertaining information to send to recruiters based on candidates QIA requirements
- Working to achieve daily goals from placing candidates in QIA status
- Provide detailed diagnosis of activity in markets to recruiters and the corporations we serve
- Submitting candidates to Recruiters and Managers for consideration
- Building relationships with both recruiters and managers and working to ensure improvement of the candidate experience.
Frontier Airlines
GS Sales Agent
11.2013 - 07.2014
Job overview
- Duties for this job include but are not limited to taking incoming calls for customers looking to reserve flights
- Assisting potential customers with online bookings and online troubleshooting issues
- Creating new members for the Frontier Airlines Early Returns and Master card programs
- Addressing concerns and questions from customers of fare options and policies for purchasing airline tickets and amenities.
Timeline
RMO Collections Specialist
Kohls INC
07.2020 - Current
Product Zone specialist
Apple Inc.
04.2017 - 09.2019
Onboarding Specialist
Cielo
07.2014 - 01.2017
GS Sales Agent
Frontier Airlines
11.2013 - 07.2014
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