Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gregory Cody

Detail Supervisor
Austell,GA

Summary

Results-driven Detailer Supervisor with successful career training, monitoring and encouraging retail teams to give customers memorable and positive experiences. Proficient in all areas of store operations and reliable in developing and capitalizing on improvement opportunities. Enthusiastic Detailer Supervisor with 16 years of experience supervising staff in professional settings. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Enthusiastic Detailer Supervisor eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer satisfaction and detailing expectations and training in record keeping. Motivated to learn, grow and excel in the Governmental industry.

Overview

4
4
years of post-secondary education
12
12
years of professional experience

Work History

Detail Supervisor

Teph-Seal
Orlando, FL
10.2019 - Current
  • Detailed customer's used/sold vehicles, cleaned interior/exterior of vehicles, buffed, waxed, and wet sand vehicles, vacuumed cars/upholstery, leather cleaning/reconditioning, clay bar to remove overspray of vehicles, deodorizing interiors, and detailed inspections.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and [Skill] talents.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.

Detail Supervisor

Lexus Of South Atlanta
Atlanta, GA
04.2015 - 09.2019
  • Assisted customers by answering questions and fulfilling requests.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.

Detailer Supervisor

Mr. Refurbisher Auto Mobile Detailing
Charlotte, NC
12.2012 - 10.2015
  • Applied revitalizers and preservation agents to vinyl or leather surfaces and treated fabrics with spot-and stain-resistant chemicals to preserve and protect interior components.
  • Applied wax to vehicle exteriors and buffed to brilliant shine.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.

Detailer

Hendrick Lexus Charlotte
Charlotte, NC
05.2009 - 05.2012
  • Applied wax to vehicle exteriors and buffed to brilliant shine.
  • Applied revitalizers and preservation agents to vinyl or leather surfaces and treated fabrics with spot-and stain-resistant chemicals to preserve and protect interior components.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
  • Shined vehicle windows and windshields to remove water spots.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.

Education

High School Diploma -

Columbia High School
Decatur, GA
09.1977 - 06.1981

Skills

    Process and procedure development

undefined

Timeline

Detail Supervisor

Teph-Seal
10.2019 - Current

Detail Supervisor

Lexus Of South Atlanta
04.2015 - 09.2019

Detailer Supervisor

Mr. Refurbisher Auto Mobile Detailing
12.2012 - 10.2015

Detailer

Hendrick Lexus Charlotte
05.2009 - 05.2012

High School Diploma -

Columbia High School
09.1977 - 06.1981
Gregory CodyDetail Supervisor