Gregory Coldsmith

• Greeted customers and addressed their needs in a professional manner.
• Provided accurate estimates of repair costs, labor times and parts prices to customers.
• Maintained records of customer interactions and transactions.
• Ensured that all customer inquiries were handled promptly and accurately.
• Resolved customer complaints in an efficient and courteous manner.
• Prepared invoices for services rendered and collected payments from customers.
• Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
• Assisted with scheduling appointments for service work to be performed on vehicles.
• Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
• Tracked customer requests, comments, problems, issues and resolutions within designated systems.
• Developed strong relationships with customers by providing exceptional customer service.
• Upsold additional products or services when appropriate.
• Promptly responded to customer inquiries via phone, email or in person.
• Participated in ongoing training activities related to automotive technology advancements.
• Handled telephone inquiries regarding appointments and work in process.
• Answered phone calls and responded to questions and concerns.
• Explained amount for expected services and provided detailed answers to customer questions.
• Calculated materials, supplies and labor costs to develop estimates and prepare work orders.
• Updated databases with new and modified customer data.

Did asphalt and concrete work for Arizona pipeline

• Loaded and unloaded materials onto or from pallets, trucks, or other vehicles using a forklift.
• Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
• Worked with team members to ensure efficient workflow throughout the day.
• Transported heavy items from one location to another using hand trucks or carts.
• Completed variety of physical labor tasks.
• Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
• Maintained clean, safe working environment by removing debris from job site prior to shift completion.
• Understood and followed oral and written directions.
• Operated and maintained a variety of equipment including hand and power tools.
• Collaborated with team members to complete assigned tasks and meet tight deadlines.
• Met company and OSHA safety guidelines for work site operations to minimize worker risk.
• Used picks and shovels to dig, spread and level dirt and gravel.
• Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
• Loaded or unloaded building materials to distribute machinery or tools.
• Cleaned or prepared construction sites to eliminate hazards.
• Inspected sites before and after construction projects.
• Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
• Controlled traffic passing near, in or around work zones.

• Provided individualized assistance to students with special needs in the classroom.
• Assisted teachers with creating and maintaining a safe, orderly learning environment.
• Coordinated daily tasks between teachers and other staff members.
• Maintained accurate records of student attendance, grades, and behavior reports.
• Greeted parents at school events to provide information about curriculum and activities.
• Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
• Collaborated with colleagues to develop instructional plans that meet individual student needs.