Gregory Cruz
Bronx,New York
Summary
Compassionate professional with over 5 years of experience assisting at-risk populations, specializing in support for individuals experiencing homelessness. Expertise in establishing vital linkages to mental health services, vocational training, educational resources, financial assistance, and substance abuse programs. Committed to fostering solutions and effectively diffusing conflicts while prioritizing a client-centered approach. Proven ability to navigate complex challenges with empathy and dedication, ensuring each individual receives the necessary support to thrive.
Diligent [Desired Position] with solid background in waste management and sanitation. Adept at ensuring cleanliness and efficiency in urban environments. Proven ability to handle and dispose of waste safely and effectively, demonstrating strong organizational and time-management skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Residential Aide
Project Renewal Marsha’s House
Bronx, NY
09.2023 - 06.2025
- Process new client’s intake information, bed assignment, maintains the daily Census records and provides DHS with daily census figures.
- Make hourly rounds within and outside the facility to ensure safety and security.
- Work collaboratively with the Program Aides, Case managers and Administrative Staff.
- Report and document incident, crisis interventions, communicate and communicate with the on-call management team.
- Provided crisis intervention support during emergencies, prioritizing resident safety and well-being.
- Maintained cleanliness and organization in living spaces, fostering a welcoming environment.
- Educated residents on life skills through structured workshops, enhancing independence and self-sufficiency.
Residential Aide
Good Shepherd Services
Bronx, NY
03.2021 - 04.2022
- Plan, lead, and engage participants in a range of program activities including recreational activities, tutoring and cultural events.
- Complete assessments logs of daily activities, progress notes and critical events.
- Maintained safety through the facility also
- Monitored resident behavior, documenting changes to inform care strategies.
- Supported coordination of recreational programs to promote social engagement among residents.
- Assisted residents with daily living activities, ensuring comfort and safety.
- Implemented individualized support plans to address specific resident needs effectively.
Porter/Head Custodian
Concourse Village Maintenance-
The Bronx, NY
11.2017 - 12.2020
- Assisted in transporting materials and equipment to designated areas efficiently.
- Maintained cleanliness of common areas, ensuring a safe and welcoming environment.
- Collaborated with team members to streamline daily operational processes.
- Executed routine maintenance tasks, enhancing overall facility functionality.
- Monitored safety protocols, contributing to a hazard-free workspace.
- Supported inventory management through organization and restocking efforts.
Grabageman
Village of Port Chester
Port Chester, NY
01.2017 - 07.2019
- Plan, lead, and engage participants in a range of program activities including recreational activities, tutoring and cultural events.
- Complete assessments logs of daily activities, progress notes and critical events.
- Maintained safety through the facility also
- Collaborated with team members to optimize route efficiency and improve service delivery.
- Followed safety protocols to minimize risks during waste collection and transportation tasks.
- Assisted in maintaining cleanliness of public areas through routine litter pickup and sanitation efforts.
- Operated garbage collection trucks to ensure timely waste disposal.
Education
High School Diploma -
Fannie Lou Hammer H.S
Bronx, NY06-2005
Skills
- Conflict resolution techniques
- Superior Customer Service
- Trauma-informed Care
- Crisis Intervention
- Community Engagement
- Time Management
- Active Listening Clear
- Communication skills
- HIPPA Compliance
- Documentation and Reporting
- First Aid CPR
- Certification Teamwork and Collaboration Emotional and Social Support
- Bin delivery
- Heavy lifting
- Recycling
Certification
OSHA 30, SST, 8Hr fall protection
Timeline
Residential Aide
Project Renewal Marsha’s House
09.2023 - 06.2025
Residential Aide
Good Shepherd Services
03.2021 - 04.2022
Porter/Head Custodian
Concourse Village Maintenance-
11.2017 - 12.2020
Grabageman
Village of Port Chester
01.2017 - 07.2019
High School Diploma -
Fannie Lou Hammer H.S