Gregory Figueiredo
Scituate,MA
Summary
Hardworking Transportation professional with superior record of towing cars, vans and trucks of all sizes using different hauling vehicles. Knowledgeable about roadside assistance procedures and experienced in working with law enforcement professionals. Experienced Tow Truck Operator adept at working quickly and safely to complete voluntary and involuntary tows. Good customer service, communication and prioritization skills. Excellent history of maintaining efficient schedules and operating with zero incidents. Seasoned driver possessing exemplary safety record and in-depth knowledge of DOT regulations. Skilled in navigating long-haul routes, safely loading and unloading cargo. Committed to providing excellent customer service and delivering freight on time. Dependable candidate experienced in navigating long-haul routes and managing paperwork for cross-border shipments. In-depth knowledge of route logistics and vehicle maintenance needs. Physically fit individual possessing excellent physical stamina to move and lift heavy items and good knowledge of local and highway roads.
Overview
19
19
years of professional experience
Work History
Tow Truck Operator
Incident Clear
06.2023 - Current
- Answered roadside assistance calls for tows and other vehicle support.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- work with state and local officals (police + Mass DOT)
Tow Truck Operator
Schlagers Towing
12.2015 - 07.2023
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Answered roadside assistance calls for tows and other vehicle support.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Troubleshot and diagnosed mechanical issues, completed basic repairs, and conducted preventive maintenance actions to keep equipment functional.
- Boosted team performance by moving materials with forklifts, cranes, and other equipment.
- Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- T.I.Ms certified
- D.O.T certified
- Light duty recovery certifiedDispatching>dispatching
Truck Driver
Andys Towing
05.2014 - 12.2014
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Answered roadside assistance calls for tows and other vehicle support.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Operated with safety and skill to avoid accidents and delays.
- Delivered exceptional tow truck service across region and liaised with local authorities.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Inspected load security and checked for damages.
- dispatching
Fire Truck Specialist
Us Air Force
06.2004 - 09.2012
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Conducted regular reviews of operations and identified areas for improvement.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Sheetmetal Worker
Local 17
09.2004 - 03.2009
- Observed safety practices and procedures to maintain safe and clean working environment.
- Used rulers, squares and scribes to measure and mark dimensions and reference lines on materials.
- Fastened joints and seams together to assemble components into sheet metal products.
- Performed quality finishes by trimming and deburring to create smooth surfaces and joints of assembled parts.
- Selected gauges and types of sheet metal or non-metallic material to meet product specifications.
- Nailed and welded pieces into place by securing paneled edges and machine-made molding to structures.
- Drilled and punched holes in metal for screws, bolts and rivets quickly and efficiently.
- Worked with tin, sheet iron and sheet copper.
- Determined machine adjustments and material requirements for high quality production.
- Read job specifications to determine machine adjustments and material requirements.
- Painted and applied protective coatings to various parts.
Education
Traffic Incident Managment -
Federal Highway Administration
Web BasedLight Duty Recovery - Towing
Statewide Towing Association
Southborough, MA02.2012
Welding Corse Passed -
South Shore Vo Tech
Hanover, MA09.2003
High School Diploma -
Cohasset Higgh School
Cohasset, MA04.2001
Skills
- Spill Cleanup
- Safety Requirements
- Customer Experience
- Weight Limits
- Operating Hydraulics
- Maintenance Requirements
- Skid, Platform and Car Emptying
- Emergency Roadside Repairs
- Vehicle Lockdown
- GPS Systems
- Federal Regulations
- Customer Vehicle Loading
- Plan Routes
- Safety Inspections
- Physical Maps
- Lockout Remedies
- Fluid Changes
- Customer Relationships
- Safety Protocols
- Operational Efficiency
- Locating Vins
- Repairing Tires
- Police Impound Collection
- Basic Vehicle Maintenance
- Storage and Stacking
- Team Goals
- Accident Clearing
- Flatbed Truck Expertise
- Mechanical Recoveries
- Reading Comprehension
- Recovering Vehicles
- Flatbed Trailer Load Security
- Traffic Observations
- Critical Thinking
- DOT Requirements
Timeline
Tow Truck Operator
Incident Clear
06.2023 - Current
Tow Truck Operator
Schlagers Towing
12.2015 - 07.2023
Truck Driver
Andys Towing
05.2014 - 12.2014
Sheetmetal Worker
Local 17
09.2004 - 03.2009
Fire Truck Specialist
Us Air Force
06.2004 - 09.2012
Traffic Incident Managment -
Federal Highway Administration
Light Duty Recovery - Towing
Statewide Towing Association
Welding Corse Passed -
South Shore Vo Tech
High School Diploma -
Cohasset Higgh School
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