Gregory Gramenz
Edgewood,WA
Summary
Dynamic professional with over 20 years of experience in the hospitality industry, including successful ownership and management of a craft brewery. Brings a proven record of leadership, customer service excellence, and business development. Holds a Commercial Pilot License, demonstrating discipline, precision, and commitment to continual learning. Recognized as a quick learner, hardworking, and highly self-motivated, with a talent for adapting to new challenges and delivering exceptional results in fast-paced environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Owner/Operator
Bad Jimmy's Brewing Co.
Seattle, WA
12.2013 - 10.2022
- Developed and implemented operational strategies to enhance brewing efficiency and product quality.
- Managed daily brewery operations, ensuring compliance with health and safety regulations.
- Oversaw inventory management, optimizing supply chain processes for raw materials and finished products.
- Trained and mentored staff on brewing techniques and equipment operation, fostering skill development.
Bartender
The Matador
Seattle, WA
03.2005 - 09.2012
- Provided exceptional service during high-volume shifts, maintaining calm under pressure.
- Trained new staff on bartending techniques and customer service best practices.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server/Bartender
Red Robin
Federal Way, WA
06.2002 - 03.2006
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to optimize order accuracy and presentation.
- Trained new team members on service protocols and menu knowledge.
Education
Commercial Single/Multi Engine License - Aviation
ATP Flight School
Gig Harbor, WA12-2024
Bachelor of Science - Psychology
Seattle Pacific University
Seattle, WA06-2007
Skills
- Operations management
- Customer service expertise
- Engaging personality
- Adaptability to changing conditions
- Decision-making under pressure
- Multi-engine aircraft operation
- Crew resource management
- Instrument flight rules
Certification
Commercial Pilot: Airplane single & Multiengine Land; Instrument Airplane
Timeline
Owner/Operator
Bad Jimmy's Brewing Co.
12.2013 - 10.2022
Bartender
The Matador
03.2005 - 09.2012
Server/Bartender
Red Robin
06.2002 - 03.2006
Commercial Single/Multi Engine License - Aviation
ATP Flight School
Bachelor of Science - Psychology
Seattle Pacific University