Summary
Overview
Work History
Education
Skills
Timeline
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Gregory Griffin

Atlanta,GA

Summary

Data-driven Marketing and Customer Experience professional with proven skills in marketing strategy development, customer experience evaluation and improvement, CRM management, copywriting and sales operations. Experienced in supporting B2B client relationships and driving marketing strategies within the utility industry. Strong ability to analyze data and uncover insights that enhance customer engagement and business growth. Committed to continuous improvement and delivering exceptional customer experiences.

Overview

5
5
years of professional experience

Work History

Account Representatvie

Chartwell Inc.
Atlanta, GA
08.2022 - Current
  • Cultivated stakeholder relationships across multiple levels within North American utility companies.
  • Prospected targets and developed innovative marketing processes to support sales team.
  • Managed Chartwell Inc.'s CRM (SalesForce) to ensure accurate and comprehensive records.
  • Conducted research to identify leads and gather insights on prospective clients.

English-Language Arts Teacher

Richmond County School System
Augusta, GA
01.2021 - 07.2022
  • Executed daily lessons for over 120 ninth and tenth grade students.
  • Delivered differentiated learning experiences on online platforms during Covid-19 pandemic.
  • Collaborated with co-teacher to provide personalized instruction for students with IEPs.
  • Facilitated conflict resolution among students to maintain a positive learning environment.

Account Representative

John Smith State Farm
Savannah, GA
08.2020 - 01.2021
  • Sold insurance products to clients, achieving sales targets consistently.
  • Conducted cold calls to engage new clients and expand customer base.
  • Assisted clients with inquiries and claims to ensure satisfaction.
  • Managed client data effectively, maintaining accurate records.

Education

Bachelor of Arts - Mass Communication

Georgia College And State University
Milledgeville, GA
05-2019

Skills

  • Customer Experience
  • Marketing Strategy
  • Data Analysis and Application
  • Effective Communication
  • Graphic Design
  • SEO Management
  • CRM Administration
  • B2B Relationship Management
  • Sales Operations
  • Copywriting

Timeline

Account Representatvie

Chartwell Inc.
08.2022 - Current

English-Language Arts Teacher

Richmond County School System
01.2021 - 07.2022

Account Representative

John Smith State Farm
08.2020 - 01.2021

Bachelor of Arts - Mass Communication

Georgia College And State University

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