Manage EBSCO's Discovery Service (EDS), databases, knowledgebase, and link resolver. Making changes to increase the discoverability and accessibility of library resources.
Update OCLC EZProxy stanzas so users can access library resources off campus. And work with The University of Akron IT department to maintain EZProxy.
Complete other tasks for setting up and improving access to the library's electronic resources. This includes but is not limited to; updating the A-Z database list, creating and fixing links, and troubleshooting issues that often means working with vendors to resolve problems.
Manage a large variety of projects. Some example projects are the new EDS interface transition, a large weeding project, an audit of all our EZProxy stanzas, adding subjects and a subject filter to the A-Z database list, an updating the university IP addresses with library vendors.
Training library staff and users on using the EDS and other electronic resources. This includes working directly with library staff and giving presentations, creating and editing library guides, and recently setting up a variety of Niche Academy Tutorials.
Collect usage statistics from electronic resources including setting up SUSHI harvesting and creating VBA enabled Excel spreadsheets to analyze data easier.
Library Specialist - Technical Services
University Libraries, The University Of Akron
Akron, Ohio
11.2015 - 01.2018
Performing administrative tasks in Sierra. Including creating and editing library staff accounts, changing loan rules, updating the library's open hours and days closed, and loading new patrons records.
Troubleshooting problems with technology at the library and at times working with the university IT department to resolve issues.
With the help of other library employees rebuilt the Acquisitions Unit. Including recreating workflows and managing various clean-up projects.
Responsible for acquiring monographs and public computers for the library.
Library Assistant - Public Services
University Libraries, The University Of Akron
Akron, Ohio
08.2010 - 08.2015
Show library patrons how to use the library catalog, discovery layer, and other databases.
Help patrons use library computers and printers.
Answer questions about library and campus services.
Assistant Facilities Coordinator at The Ohio State University - University LibrariesAssistant Facilities Coordinator at The Ohio State University - University Libraries