Dynamic Library Technical Services Specialist with expertise in system administration and customer support. Successfully enhanced patron experience through effective troubleshooting and data analysis. Proven ability to maintain accurate records and provide technical guidance, fostering a collaborative environment while training work-study students.
Catalog all new physical materials into bibliographic records.
Administrator for Alma/Primo (library systems software). Maintain the accuracy of all patron records, item records, and electronic collections records.
Collected usage statistics and data for assessment purposes.
Troubleshoot electronic collections connection issues, liaison for all database company support, and provided expertise to these issues.
Assist patrons with direction, reference, research and use of campus technologies.
Assist Coordinator with the training and supervision of work-study students.