Mariah Crabtree
Peoria,Arizona
Summary
Accomplished Technical Services Library Assistant with a proven track record at Grand Canyon University, enhancing library operations through expert cataloging and shelving, alongside exceptional computer assistance. Demonstrated ability to improve patron satisfaction and streamline processes, leveraging skills in database management and telephone etiquette. Achieved significant improvements in material organization and patron engagement. Skilled in troubleshooting issues, providing research assistance, and working with various databases.
Overview
6
6
years of professional experience
Work History
Technical Services Library Assistant
Grand Canyon University
04.2021 - Current
- Handled check-in and check-out process of library books and materials at circulation desk.
- Gained strong understanding of various methods for cataloging books and other materials.
- Answered questions from patrons and helped to find desired materials.
- Oversee processing of physical items and copy cataloging, ensuring accurate records.
- Review and edit lib guides for grammatical errors, broken links, and formatting issues.
- Manage holds notices, oversee holds emails, and maintain holds spreadsheet.
- Develop and maintain various spreadsheets for data management and organizational purposes.
Library Assistant
Maricopa County Library District
01.2020 - 04.2021
- Assisted patrons in finding materials and answered inquiries regarding library services.
- Managed check-in/check-out processes and ensured proper shelving of returned items.
- Processed library card applications and maintained patron records.
- Provided technical assistance for printing, copying, and computer use.
- Conducted community outreach and created promotional displays.
Library Page
Maricopa County Library District
07.2018 - 01.2020
- Shelved books and managed circulation desk operations.
- Answered questions from patrons and helped to find desired materials.
Education
Master of Science - Master of Library And Information Science
San Jose State University
San Jose, United States12.2024
Bachelor of Science - Crimonology
Arizona State University
Glendale, United States12.2018
Skills
- Telephone Etiquette
- Research and analysis
- Cataloging and shelving
- Technical Troubleshooting & End-user Support
- Patron Registration
- Processes and procedures
- Display Creation
- Database Management
Timeline
Technical Services Library Assistant
Grand Canyon University
04.2021 - Current
Library Assistant
Maricopa County Library District
01.2020 - 04.2021
Library Page
Maricopa County Library District
07.2018 - 01.2020
Master of Science - Master of Library And Information Science
San Jose State University
Bachelor of Science - Crimonology
Arizona State University