Summary
Overview
Work History
Education
Skills
References
Timeline
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Gregory Hayes

Kissimmee,FL

Summary

Client-focused professional with a strong foundation in sales, onboarding, and client relationship management. Proven ability to streamline onboarding processes, foster client satisfaction, and provide data-driven insights to support client success. Adept at facilitating seamless transitions and ensuring new clients quickly acclimate to services and solutions.

Overview

6
6
years of professional experience

Work History

Outbound Sales Representative

Anomali
Kissimmee, FL
05.2024 - Current
  • Collaborated with new clients to ensure a smooth onboarding experience by establishing clear communication and support mechanisms.
  • Top SDR in the U.S., generating 6-8 client engagements monthly.
  • Assisted in transitioning prospects from sales to active accounts, ensuring their initial success.

Outbound Sales Representative

Quid
Kissimmee, FL
10.2021 - 08.2023
  • Played a key role in onboarding and training new hires, sharing best practices and developing SOPs.
  • Generated a pipeline of more than $4M, leveraging client insights to personalize onboarding strategies.
  • Delivered client-facing reports to simplify complex data, enhancing their understanding of platform capabilities.
  • Partnered with cross-functional teams to identify client needs and provide tailored onboarding solutions.
  • Created resources and one-pagers to help clients fully utilize NetBase and Quid tools.

Associate Territory Manager

Coloplast
Kissimmee, FL
03.2019 - 02.2020
  • Provided ongoing support to healthcare providers, enhancing their experience and satisfaction with the product line.
  • Recognized as the #1 Associate Territory Manager in the U.S., achieving exceptional results in client retention.

Education

Bachelor of Arts - Criminal Justice

University of Central Florida
Orlando, FL
05-2017

Associate of Arts - Criminal Justice

Miami Dade College
Miami, FL
05-2013

Skills

  • Client Onboarding & Training
  • Process Optimization
  • Consultative Communication
  • Cross-functional Collaboration
  • Reporting & Analytics
  • Salesforce, Microsoft Office Suite
  • Data Presentation & Client Education
  • Boolean, Splunk
  • Cybersecurity
  • Sales

References

References available upon request.

Timeline

Outbound Sales Representative

Anomali
05.2024 - Current

Outbound Sales Representative

Quid
10.2021 - 08.2023

Associate Territory Manager

Coloplast
03.2019 - 02.2020

Bachelor of Arts - Criminal Justice

University of Central Florida

Associate of Arts - Criminal Justice

Miami Dade College

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