Summary
Overview
Work History
Education
Skills
Timeline
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Gregory Hefner

Alamo,CA

Summary

Reliable and upbeat recent graduate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

2
2
years of professional experience

Work History

Package Handler/Sorter

Nordstrom
08.2018 - 04.2019
  • Monitored and tracked shipment progress to confirm on-time delivery.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Pro Shop Attendant

Tilden Park Golf Course
06.2019 - 07.2020
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Took phone calls to book tee times and answer questions pertaining to golf operations.
  • Operated cash register to accept cash, credit card and gift card payments.

Education

Bachelor of Arts - Political Science

University of Arizona, Eller College of Management
Tucson, AZ
08.2020

Skills

  • Excellent Written and Verbal Communication
  • Goal-Driven
  • Customer Relations
  • Documentation and Recordkeeping
  • Conflict Resolution
  • Teamwork and Collaboration

Timeline

Pro Shop Attendant

Tilden Park Golf Course
06.2019 - 07.2020

Package Handler/Sorter

Nordstrom
08.2018 - 04.2019

Bachelor of Arts - Political Science

University of Arizona, Eller College of Management

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Gregory Hefner