Summary
Overview
Work History
Education
Skills
Timeline
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Gregory Jones

Fulshear,TX

Summary

Competent Credit Analyst bringing a wealth of experience in analyzing documentation to determine the level of risk involved. Offering excellent time management and interpersonal skills and a desire to work for a leasing and financial company.


Strong leadership and supervisory abilities in team environments. Excellent organizational skills, Team player, ability to multi-task under pressure, high customer service skills, Ability to self-teach / learn computer software programs and other office duties. Requires little to no supervision, self-starter with an enthusiastic attitude.

Overview

16
16
years of professional experience

Work History

Syndication Credit Analyst II

Ascentium Capital
09.2016 - Current
  • Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
  • Reviewed and approved or denied credit applications to keep organization profitable by making informed lending decisions.
  • Analyzed credit scores to determine borrowers' creditworthiness.
  • Improved understanding of financial statements, which helped in assessing risk.
  • Maintained compliance with applicable regulations and laws governing consumer credit.
  • Worked in tandem with sales team and customers to negotiate payments and verify account reconciliations.

Debt Collection Specialist

Greenberg, Grant & Richards
10.2015 - 08.2016
  • Maintained high volume of calls and met demands of busy and productive group.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Documented customer payment interactions and account statuses for future reference.
  • Maintained consistently high success rate of collecting on overdue accounts.
  • Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
  • Verified compliance with relevant laws, regulations and best practices related to customer account management.

Regional Sales Manager

Twin Hill
03.2012 - 07.2015
  • Finalized sales contracts with high-value customers.
  • Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
  • Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
  • Executed successful promotional events and trade shows.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Debt Collection Specialist

United Recovery Systems LP
12.2010 - 03.2012
  • Collaborated with other departments to verify customer compliance with payment plans.
  • Collected on delinquent accounts to reduce overdue balances.
  • Identified and contacted customers with overdue accounts to address payment status.
  • Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
  • Worked with customer to create debt repayment plan based on current financial condition.

Debt Collection Specialist

The Brachfeld Lawgroup PC
07.2009 - 10.2010
  • Processed debtor payments and updated accounts to reflect new balance.
  • Developed and documented collection procedures and policies to comply with government regulations.
  • Responded to customer inquiries and provided detailed account information.
  • Listened to customers and negotiated solutions that met creditor and debtor needs.
  • Prepared and submitted legal documents to initiate court proceedings.
  • Deployed automated system tracking and skip tracing to locate hard-to-find, re-located customers.

Education

High School Diploma -

Mayde Creek High School
Houston, TX

Skills

  • Banking regulations
  • Oral and written communications
  • Credit risk assessment
  • Loan documentation
  • Credit analysis
  • Goal oriented
  • Relationship management
  • Critical thinking
  • Professional phone skills
  • Skip tracing experience
  • Problem-solving abilities
  • Time management

Timeline

Syndication Credit Analyst II

Ascentium Capital
09.2016 - Current

Debt Collection Specialist

Greenberg, Grant & Richards
10.2015 - 08.2016

Regional Sales Manager

Twin Hill
03.2012 - 07.2015

Debt Collection Specialist

United Recovery Systems LP
12.2010 - 03.2012

Debt Collection Specialist

The Brachfeld Lawgroup PC
07.2009 - 10.2010

High School Diploma -

Mayde Creek High School

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