Gregory Kemp
Manalapan,NJ
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Automotive-general-manager
Island Auto Group
04.2016 - Current
- Reviewed employee performance and instituted changes in techniques or procedures to improve services and simplify workflow.
- Utilized reports, analyzed information and monitored trends to identify opportunities.
- Implemented and maintained cash handling standards to eliminate theft of services or company funds.
- Interviewed, hired, trained and promoted associates to support operations and company growth.
- Displayed financial responsibility through P&L management.
- Defined clear targets and objectives and communicated to other team members.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
No Degree -
Keyport High School
Keyport, NJSkills
- Staff Management
- Business Development
- Brand Management
- Budget Management
- Process Improvement
- Customer Service
- Employee Development
- Preventive Maintenance
- Negotiation and Conflict Resolution
- Team Leadership
- Staff Development
- Staff Training
- Hiring and Training
- Teamwork and Collaboration
Accomplishments
- Supervised team of 1-200 staff members.
Certification
- CM - Certified Manager Certification
- CPM - Certified Professional Manager
Youth Sports, Being a grandfather and local charities
over the last 15 years i have been involved with youth football and coaching mentoring young men.
Timeline
Automotive-general-manager
Island Auto Group
04.2016 - Current
No Degree -
Keyport High School
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