Theron Maring
Management
COAL VALLEY,IL
Summary
Proactive leader with 23 years of experience in automotive management. Proven track record in driving sales & service growth, enhancing customer satisfaction, and developing high-performing teams. Focused and dedicated to delivering positive customer experiences to promote loyalty and repeat business. Sound judgment, good planning abilities and communication strength.
Overview
23
23
years of professional experience
Work History
Automotive-general-manager
Key Auto Mall / Courtesy Car City Dealer Group
Moline, IL
01.2024 - Current
- Directed daily operations to enhance customer satisfaction and drive sales growth.
- Implemented strategic marketing initiatives, increasing brand visibility and market reach.
- Developed training programs to enhance staff skills and promote professional development.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Interacted well with customers to build connections and nurture relationships.
General Sales Manager
Courtesy Car City / Key Auto Mall Dealer Group
Moline, IL
01.2003 - 01.2024
- Led sales team to exceed quarterly targets through strategic planning and execution.
- Developed and implemented training programs to enhance team performance and product knowledge.
- Analyzed market trends and customer feedback to refine sales strategies and improve client engagement.
- Collaborated with marketing department to create promotional campaigns, boosting brand visibility and sales volume.
- Enhanced customer satisfaction by delivering personalized service and addressing concerns in a timely manner.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
Associate of Arts - Accounting / Finance / Marketing / Economics
Black Hawk College
Moline, ILSkills
- Leadership and team building
- Problem resolution
- Team player
- Efficient multi-tasker
- Inventory control
- Customer relationship management
- Goal setting
- Employee scheduling
- Team training and development
- Expense control
- Business administration
- Marketing
- Branding
- Skilled negotiator
- Customer relations
- Staffing
- Purchasing
Timeline
Automotive-general-manager
Key Auto Mall / Courtesy Car City Dealer Group
01.2024 - Current
General Sales Manager
Courtesy Car City / Key Auto Mall Dealer Group
01.2003 - 01.2024
Associate of Arts - Accounting / Finance / Marketing / Economics
Black Hawk College