Janiya ARIOLA
Baltimore,MD
Summary
Dynamic professional with proven success at Walgreens, specializing in customer service and operational efficiency. Expertise in cleaning procedures and inventory management leads to enhanced facility standards and readiness. Strong commitment to excellence ensures effective emergency response and high organizational standards, driving success across all roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Walgreens
Baltimore / Las Vegas , MD/LV
05.2021 - 05.2025
- Maintained accurate records of daily transactions and deposits to ensure financial integrity.
- Responded promptly to customer inquiries and complaints, enhancing professionalism and satisfaction.
- Coordinated interdepartmental communication to ensure seamless workflow across shifts.
- Developed strategies that improved operational efficiency and elevated customer service standards.
Lead Consultant
FedEx Office
Catonsville, MD
11.2024 - 03.2025
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Operated equipment and machinery according to safety guidelines.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
Day/Night Porter
Bowlero
Lutherville Timonium , MD
05.2024 - 10.2024
- Executed thorough cleaning of windowsills, blinds, and curtains to enhance aesthetics.
- Wiped down walls and baseboards using effective cleaning solutions for improved hygiene.
- Washed walls to eliminate dirt buildup and scuffs, ensuring clean surfaces.
- Stripped wax from floors as needed to maintain cleanliness and safety.
- Assisted with move-in and move-out processes by preparing rooms for new occupants.
- Reported damages identified during inspections to supervisor promptly for resolution.
- Provided emergency cleaning services for spills in public areas, maintaining facility standards.
- Maintained inventory of cleaning supplies to ensure operational readiness.
Education
High School Diploma -
Centennial High School
Las Vegas, NV05-2021
Skills
- Cleaning procedures and room preparation
- Inventory management
- Emergency response and reporting
- Customer service
- Organizational skills
- Commitment to excellence
Certification
- CPR and First Aid Certified
Languages
English
Professional
Timeline
Lead Consultant
FedEx Office
11.2024 - 03.2025
Day/Night Porter
Bowlero
05.2024 - 10.2024
Shift Supervisor
Walgreens
05.2021 - 05.2025
High School Diploma -
Centennial High School