Gregory Lint
Tennant Sales and Service Company
Shelby Twp.,MI
34
years of professional experience
Experienced field service professional with a strong record of troubleshooting, repair, and customer communication. Known for safe, efficient field repairs and reliable service support.
Work History
Field Service Technician
2 Years 7 Months- Documented repairs, parts usage, and service findings in maintenance records.
- Communicated repair recommendations and equipment status to customers and supervisors.
- Maintained service vehicle inventory, tools, and parts for efficient field response.
- Followed safety procedures while servicing machinery at customer locations.
Commercial Distribution Manager
4 Years 8 Months- Managed key client accounts, resolving concerns and maintaining long-term customer satisfaction.
- Analyzed market trends and competitor activity to refine territory strategy and sales approach.
- Presented bids and contracts for potential clients to review during meetings.
- Built a strong network of industry contacts through active participation in professional associations and networking events.
Region Service Manager
5 Years 5 Months- Directed service operations, aligning technician schedules with customer repair priorities.
- Supervised field and shop technicians, reinforcing safety, quality, and productivity standards.
Region Service Supervisor
3 Years 1 Month- Supervised service technicians, assigning workloads and ensuring timely completion of equipment repairs.
Service Trainer
5 Years 1 Month- Developed service training curriculum for technicians, covering equipment diagnostics, maintenance, and repair procedures.
- Delivered hands-on instruction for field service teams on troubleshooting, safety, and preventative maintenance practices.
- Standardized training materials to support consistent service quality across multiple locations and product lines.
- Evaluated technician performance and reinforced skill gaps through targeted coaching and refresher sessions.
Field Service Technician
7 Years 7 Months- Diagnosed mechanical and electrical issues on Tennant floor cleaning equipment.
- Performed preventive maintenance and repairs on scrubbers, sweepers, and related systems.
- Installed replacement parts using service manuals and diagnostic testing tools.
- Completed onsite service calls and restored equipment to operational condition.
Shop Service Rep
6 Years- Maintained rental fleet
- Processed work orders, maintained customers unit and documented repairs.
- Resolved customer inquiries, providing clear updates on repairs, parts, and service status.
- Verified billing details, supporting accurate invoicing and account documentation.
Education
No Degree - Business
Skills
Problem-solving
Troubleshooting and repair
Positive attitude
Field repairs
Timeline
Field Service Technician
Tennant Sales and Service Company
04.2024 - CurrentRead More
Commercial Distribution Manager
Tennant Sales and Service Company
08.2019 - 04.2024Read More
Region Service Manager
Tennant Sales and Service Company
03.2014 - 08.2019Read More
Region Service Supervisor
Tennant Sales and Service Company
02.2011 - 03.2014Read More
Service Trainer
Tennant Sales and Service Company
01.2006 - 02.2011Read More
Field Service Technician
Tennant Sales and Service Company
06.1998 - 01.2006Read More
Shop Service Rep
Tennant Sales and Service Company
06.1992 - 06.1998Read More
Macomb Community College
No Degree from Business
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