Gregory Malone

• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
• Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

• Greet customers and ascertain what each customer wants or needs
• Ecommend, select, and help locate or obtain merchandise based on customer needs and desires
• Ompute sales prices, total purchases and receive and process cash or credit payment
• Nswer questions regarding the store and its merchandise.
• Aintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Atch for and recognize security risks and thefts, and know how to prevent or handle these situations
• Xchange merchandise for customers and accept returns.
• Lean shelves, counters, and tables.
• Elp customers try on or fit merchandise.
• Ag or package purchases, and wrap gifts.
• Ecommend, select, and help locate or obtain merchandise based on customer needs and desires
• Reet customers and ascertain what each customer wants or needs
• Nswer questions regarding the store and its merchandise.
• Nventory stock and requisition new stock.
• Icket, arrange and display merchandise to promote sales.
• Xchange merchandise for customers and accept returns.
• Lean shelves, counters, and tables.
• Elp customers try on or fit merchandise.
• Pen and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
• Ag or package purchases, and wrap gifts.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.

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• Practiced standard operating procedures for consistent production results.
• Restocked other stations and moved completed items to other stations for additional processing.
• Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
• Boxed, labeled and transported items to support assembly operations.
• Followed outlined specifications to implement assembly plans.
• Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
• Assembled components with minimal supervision, exceeding expected project milestones.

• Package finished products and prepare them for shipment.
• Nload and sort items collected along delivery routes.
• Nload goods from large trucks, and load them onto smaller delivery vehicles.
• Posted signs, instructions and statutory notices for incoming voters to see.
• Addressed voter questions and concerns.
• Attended appropriate training sessions and information briefings.
• Advised regarding delays and special circumstances.
• Reported progress and concerns to Duty Returning Officer and Presiding Officer.

• Approached browsing customers to initiate conversations to determine buying preferences.
• Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
• Provided professional telephone customer service pertaining to orders, promotions, store operations and products.
• Engaged in on-going development of personal selling skills and product knowledge.
• Supported loss prevention goals by monitoring shopper behavior.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
• Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
• Informed customers of current store promotions to encourage additional sales purchases.
• Used POS system to process sales, returns, online orders and gift card activations.
• Spoke to customers in native language to increase loyalty and establish relationships.
• Answered questions about store policies and addressed customer concerns.
• Greeted customers, helped locate merchandise and suggested suitable options.
• Balanced and organized cash register by handling cash, counting change and storing coupons.
• Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.

• Prepared, cleaned and maintained polling stations.

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• Maintained ballot secrecy and confidentiality.
• Checked elector identification and eligibility and marked elector numbers in register.
• Followed detailed directions from management to complete daily paperwork and computer data entry.

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• Reviewed CCTV and patrolled grounds to maintain awareness of activity in all facility areas.
• Identified illegal activities and alerted floor security personnel to address concerns.
• Monitored approved areas via one-way mirrors and hidden observation points.
• Reported violations of policies, laws and suspicious behaviors to on-site security personnel or local law enforcement.
• Reported violators and incidents to correct staff members and followed up with detailed documentation.

• Exhibited good attendance, work habits and willingness to learn job functions.
• Assisted driver with product or package deliveries to residential and commercial locations.
• Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
• Displayed very good communication and customer service skills.

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