Gregory Martinez
Oceanside,CA
Summary
Knowledgeable Installer with 10 years of field experience focused on customer satisfaction. Offering strong mechanical and technical skills with excellent eye for detail. Well-versed in diagnosing and repairing issues with current systems and installing new systems.
Overview
11
11
years of professional experience
Work History
Lead Installer
Renewal By Andersen
09.2019 - Current
- Proficient in the precise installation of Renewal by Andersen doors and windows.
- Extensive experience working with a variety of Renewal by Andersen products.
- Recognized for consistently delivering above-and-beyond customer service.
- Demonstrated ability to address and resolve customer concerns on-site.
- In-depth knowledge of Renewal by Andersen's product specifications and installation guidelines.
- Managed and supervised installation teams to ensure quality workmanship.
- Maintained a record of completing projects within specified timelines and budgets.
- Collaborated with sales to enhance overall customer satisfaction.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries, complaints, and concerns.
- Developed strong relationships with customers by actively listening, understanding their needs, and providing relevant solutions.
Lead Installer
Newman Windows And Doors
06.2013 - 09.2019
- Expert in cutting doors/windows to precision for homes and businesses.
- Streamlined installation processes for increased productivity and faster project completion.
- Strong measurement skills using levels, rulers, and other precision tools.
- In-depth knowledge of repair work for older installations.
- Reduced installation errors, implementing thorough quality control measures.
- Developed customized installation plans to cater to individual client needs and preferences.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Effective communication with homeowners and businesses to address on-site issues.
- Improved customer satisfaction by providing efficient and accurate installations.
- Participated in industry training programs, staying updated on the latest technologies and best practices in the field of installations.
Education
Oceanside High School
Oceanside, CA06.2008
Skills
- Lead Certified
- AAMA Certified
Timeline
Lead Installer
Renewal By Andersen
09.2019 - Current
Lead Installer
Newman Windows And Doors
06.2013 - 09.2019
Oceanside High School
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