Gregory Milton
New Orleans,LA
Summary
Dynamic Parts Advisor with a proven track record at Mercedes Benz of New Orleans, excelling in parts cataloging and customer service. Enhanced customer satisfaction through efficient order fulfillment and effective training of new team members. Proficient in warranty administration and adept at navigating proprietary software systems to streamline operations.
Overview
18
18
years of professional experience
Work History
Parts Advisor
Mercedes Benz of New Orleans
03.2007 - Current
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
- Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
- Developed comprehensive understanding of proprietary software systems used for cataloging, ordering, invoicing, and record-keeping purposes within the industry.
- Assisted with training new team members, sharing insights and best practices gleaned from years of experience in the field.
Education
Sarah T Reed
New Orleans, LA05.1999
Skills
- Parts cataloging
- Warehouse operations
- Shipping procedures
- Warranty administration
Timeline
Parts Advisor
Mercedes Benz of New Orleans
03.2007 - Current
Sarah T Reed
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