Summary
Overview
Work History
Education
Skills
Timeline
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Gregory Pearce Jr

San Jose,CA

Summary

Dynamic and results-driven leader with a strong track record of motivating teams, improving operations, and driving performance. Recognized for a positive, adaptable leadership style and a hands-on approach to employee development, scheduling, and customer service excellence. Highly skilled in applying Kaizen and Lean Six Sigma principles to streamline processes, enhance productivity, and deliver projects with speed and precision. Committed to continuous improvement and building high-performing, engaged teams.

Overview

5
5
years of professional experience

Work History

Area Manager II

Amazon ONT6
04.2025 - Current
  • Directed day-to-day operations of the AFE department, driving a 7% month-over-month cost reduction by optimizing labor utilization and boosting associate morale, all while maintaining productivity targets.
  • Implemented a proactive safety culture through regular associate feedback and engagement, resulting in a 4% decrease in safety incidents MoM.
  • Led quality initiatives by fostering a zero-defect mindset, collaborating with associates and problem solvers to eliminate process inefficiencies and reduce errors.
  • Mentored and developed two Process Assistants (PAs) for promotion by modeling high-performance standards and providing continuous leadership coaching.

Area Manager I

Amazon ONT6
11.2023 - 04.2025
  • Managed and engaged a team of 80+ associates within the Pick department, fostering a high-performance culture focused on motivation, collaboration, and exceeding organizational goals.
  • Achieved a 5% reduction in PEI quality defects by designing and implementing effective, targeted training programs that enhanced associate skills and process adherence.
  • Conducted regular performance evaluations to assess individual and team performance, identify development opportunities, and implement strategic action plans for continuous improvement.
  • Transformed underperforming associates into high-performance by cultivating strong client relationships and instilling a customer-focused mindset, resulting in increased satisfaction, loyalty, and repeat business.

Process Assistant

Amazon
08.2021 - 08.2023
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall growth.
  • Improved AA's stow rate from 280 to 390 packages per hour by encouraging best stow practices and utilizing stow etiquette
  • Managed and maintained workflow balance and work in progress compliance between 15 and 30 minutes, processed on average 30k volume during sort shifts.
  • Improved Induct rates by 19% by adding pushers effective lines
  • Reduced PNOV metrics by 60% through implementing effective action plans with delivery partners.
  • Went from a Average RTS count of 70 packages to 38 in the month of February by escalating undeliverable packages and conducting Adhoc's for available packages at station.

Process Assistant

Amazon
08.2021 - 10.2022
  • Analyzed data discrepancies and provided action plans to reduce and prevent any future defects.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Reduced PNOV metrics by 60% through implementing effective action plans with delivery partners.
  • Went from a Average RTS count of 70 packages to 38 in the month of February by escalating undeliverable packages and conducting Adhoc's for available packages at station.

Process Guide

Amazon
11.2020 - 07.2021
  • Trained 50+ new Associates on how to properly utilize all PIT equipment to ensure Associates are driving at their best ability and in the safest way possible to minimize safety risks
  • Assist with problem solve pallets and cages to help ensure Associates are able to correctly stow without complications
  • Analyzed key barriers and improved AA stow rates by 18% by implementing new standard work processes
  • Managed and maintained benchmark stow rates of 18 pallets per hour by working with PA's to ensure AA's are set up for a successful shift and removing any barriers
  • SMF7 Away team member, coached and trained site leadership on standard work processes in AMXL to help ensure a successful launch of the building.

Education

Bachelor of Science - Entrepreneurship

San Jose State University
San Jose, CA
05.2023

Skills

  • Creative Thinking
  • Problem Solving
  • Public Speaking
  • Adaptability
  • Strong Work Ethic
  • Project Proposals
  • Performance Tracking and Evaluations
  • Project Management
  • Relationship building and management
  • Cross-functional collaboration

Timeline

Area Manager II

Amazon ONT6
04.2025 - Current

Area Manager I

Amazon ONT6
11.2023 - 04.2025

Process Assistant

Amazon
08.2021 - 08.2023

Process Assistant

Amazon
08.2021 - 10.2022

Process Guide

Amazon
11.2020 - 07.2021

Bachelor of Science - Entrepreneurship

San Jose State University