Gregory Peopes
Long Beach,CA
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
17
17
years of professional experience
Work History
Team Leader
VA Medical Center Long Beach
Long Beach, CA
12.2020 - Current
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Led team of 8 members while providing exceptional customer service.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Facilitated training for associates through daily coaching and regular performance appraisals.
Housekeeper Aide
Long Beach School District
Long Beach, CA
12.2007 - 12.2018
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Dusted and polished surfaces to achieve attractive shine.
- Completed required daily cleaning duties for assigned rooms while maintaining strong lines of communication with front desk staff regarding potential changes or challenges.
- Maintained standard procedures for cleaning and developed new methods, to increase efficiency.
Inventoery Processer Supervisor
Affilated Processer Solutions
Irvine, CA
09.2005 - 12.2007
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Handled day-to-day shipping and receiving overseeing more than 30 packages per day.
- Organized records of vehicles, schedules and completed orders.
- Coordinated dispatching of 30 drivers to accomplish daily delivery requirements.
- Coordinated dispatching of [Number] drivers to accomplish daily delivery requirements.
- Expedited resolutions of shipping errors and packaging mistakes.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Conducted research to address shipping errors and packaging mistakes.
Maintance Supervisor
Diamond Cleaning
Artesia, CA
09.2005 - 12.2007
- Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management.
- Supervised [Number] employees and scheduled shifts.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Observed guidelines, specifications and detailed instructions to meet strict operational and maintenance regulations.
- Monitored employee work tasks while installing, aligning and balancing new equipment for projects.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Provided guidance to management regarding project bids for onsite improvements.
Education
Associate of Arts - Pipefitter
Long Beach City College
Long Beach, CA01.1995
High School Diploma -
George Washington High School Montgomery, AL
Montgomery, AL05.1974
Skills
- Attention to Detail
- Verbal and Written Communication
- Giving Constructive Feedback
- Collaborative Environments
- Continuous Professional Improvement
- Evaluating Employee Work
- Issue Resolution
Additional Information
US Navy from Nov 14, 1974-August 17, 1976
Honorable Discharge
Timeline
Team Leader
VA Medical Center Long Beach
12.2020 - Current
Housekeeper Aide
Long Beach School District
12.2007 - 12.2018
Inventoery Processer Supervisor
Affilated Processer Solutions
09.2005 - 12.2007
Maintance Supervisor
Diamond Cleaning
09.2005 - 12.2007
Associate of Arts - Pipefitter
Long Beach City College
High School Diploma -
George Washington High School Montgomery, AL
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