Gregory Poon
College Point,New York
Summary
Adept at enhancing operational efficiency and team collaboration, I spearheaded successful online sales operations at Metro Safety and significantly reduced equipment downtime at Woodbourne Lawns and Grounds. With experience in data entry and fostering professional growth, my proactive approach resulted in surpassing project objectives and fostering a cohesive, safety-conscious work environment.
Overview
4
4
years of professional experience
Work History
Office Associate
Metro Safety
05.2024 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled sensitive information with discretion, ensuring confidentiality and maintaining trust within the office.
- Managed communication channels for better collaboration, resulting in a more cohesive team environment.
- Ensured timely completion of projects by effectively prioritizing tasks and delegating responsibilities when necessary.
- Conducted regular competitor analyses to stay informed on industry trends and adjust pricing strategies accordingly.
- Added, updated and removed product from e-commerce systems.
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
- Negotiated with suppliers to secure best prices for products.
Crew Chief
Woodbourne Lawns and Grounds
01.2021 - 05.2024
- Managed team according to company standards and compliance requirements.
- Organized daily assignments for crew members, ensuring efficient use of time and resources.
- Trained all team members on key roles to maintain flexibility.
- Mentored junior crew members, fostering a supportive work environment and promoting professional growth.
- Ensured compliance with industry regulations through diligent recordkeeping and adherence to established protocols.
- Supervised crew in daily inspections, troubleshooting, and preventive maintenance on work machines.
- Collaborated with other supervisors to address workflow challenges and develop innovative solutions.
- Reduced equipment downtime by performing regular maintenance checks and addressing issues promptly.
- Enforced strict safety protocols to protect crew members.
- Increased safety awareness among the crew by conducting regular training sessions and updates on industry best practices.
- Played an integral role in the successful completion of numerous projects, meeting or exceeding all objectives within designated timeframes.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Operated skid steers, wheel loaders, forklifts, and yard goats.
Education
Associate of Science - Automotive
Lincoln Tech
College Point, New York03.2026
Associate of Arts - Mathematics
Bard College
New York01.2019
Skills
- File Organization
- Reception duties
- Data Entry
- Order Fulfillment
- Customer Support
- Snow Removal
- Power Tool Operation
- Hand-tool proficiency
- Equipment Troubleshooting
- Technical Troubleshooting
- Hazardous Materials Handling
- Landscaping and groundskeeping
Timeline
Office Associate
Metro Safety
05.2024 - Current
Crew Chief
Woodbourne Lawns and Grounds
01.2021 - 05.2024
Associate of Science - Automotive
Lincoln Tech
Associate of Arts - Mathematics
Bard College
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