Participation in city and community sponsored sports leagues
Gregory Potter
Madison,IN
Summary
Results-oriented professional with proven strengths in sales negotiation, operations management, and client relationship management. Committed to enhancing customer satisfaction and streamlining processes for improved operational efficiency.
Overview
12
12
years of professional experience
Work History
Owner/Operator
Spout 2 Grout
Madison, IN
01.2024 - Current
- Oversaw financial budgeting, tracking expenses, and maximizing profitability of services offered.
- Streamlined workflow processes to enhance operational efficiency and reduce turnaround times.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Consulted with customers to assess needs and propose optimal solutions.
- Maintained financial areas of business, including creating estimates, billing invoices, and logging all receipts for tax purposes.
Laborer
Cole Construction
Madison, IN
06.2023 - 01.2024
- Operated various power tools to assist in construction projects.
- Collaborated with team members to ensure timely completion of tasks.
- Maintained job site cleanliness and organization to promote safety.
- Assisted in the setup and teardown of construction sites effectively.
Lead Tile Installer
Memmer Tile
Evansville, IN
02.2022 - 06.2023
- Installed various tile types, ensuring precision and adherence to design specifications.
- Collaborated with team members to optimize workflow and enhance installation efficiency.
- Maintained tools and equipment, ensuring proper function and safety compliance on job sites.
- Assisted in training new installers on techniques and best practices for tile application.
Installation and Service Technician
Champion Windows
Evansville, IN
03.2021 - 02.2022
- Installed and configured equipment according to specifications, ensuring optimal performance and reliability.
- Conducted regular maintenance and troubleshooting on systems, enhancing operational efficiency.
- Collaborated with clients to assess needs and provide tailored service solutions, improving customer satisfaction.
Team Leader for Assembly Production
Toyota Motor Manufacturing Indiana
Princeton, IN
01.2014 - 03.2021
- Led cross-functional teams to enhance production efficiency and optimize workflow processes.
- Implemented continuous improvement initiatives, resulting in reduced downtime and increased output quality.
- Mentored and trained new team members on safety protocols and operational standards.
- Analyzed production data to identify trends and recommend process improvements for enhanced productivity.
- Coordinated daily operations, ensuring adherence to quality control measures and company policies.
- Facilitated communication between departments to resolve production issues and improve overall team collaboration.
- Evaluated equipment performance, proposing upgrades to maintain high operational standards within the facility.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Education
High School Diploma -
Madison Consolidated High School
Madison, IN 06-2002
No Degree - History
University of Southern Indiana
Evansville, INSkills
- Sales negotiation
- Operations management
- Documentation and reporting
- Operations oversight
- Strategic planning
- Financial planning
- Client relationship management
- Customer service
Interests
Timeline
Owner/Operator
Spout 2 Grout
01.2024 - Current
Laborer
Cole Construction
06.2023 - 01.2024
Lead Tile Installer
Memmer Tile
02.2022 - 06.2023
Installation and Service Technician
Champion Windows
03.2021 - 02.2022
Team Leader for Assembly Production
Toyota Motor Manufacturing Indiana
01.2014 - 03.2021
High School Diploma -
Madison Consolidated High School
No Degree - History
University of Southern Indiana