KELLY SERVICES Branch Manager/Strategic Accounts Manager
Indianapolis , IN
09.2008 - Current
Accountable for overall branch operations and P&L management of assigned branches. Responsible for new business development and current customer retention. Handle new contract and pricing negotiations. Manage and maintain over 5 million in annual sales. 8-10 F2F meetings and 100 + phone calls weekly. Responsible for branch profitability, return on sales, and increased sales year-over-year. Semi-Monthly/Monthly visits to current accounts. Maintain customer relations with large and small accounts. Manage large strategic accounts including Roche, PepsiCo, Ashley Furniture, and Cummins. Responsible for hiring & training new staff employees, terminations, and coaching & counseling as needed. Complete final interviews on candidates for higher level positions. 4 direct reports. Required to meet budget and expense targets.
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