Gregory Ramos
Bridgeport,CT
Summary
Oversee resident supervision, crisis intervention, and de-escalation to maintain safe, structured residential environments.
Overview
18
18
years of professional experience
Work History
Environmental Services Supervisor
Crothall Healthcare
07.2022 - Current
- Supervise environmental services staff within a healthcare facility ensuring compliance with sanitation, safety, and regulatory standards.
- Assign daily responsibilities and monitor staff productivity and quality of work.
- Maintain documentation and ensure adherence to facility policies and operational procedures.
Housing Navigator
Roof Above Day Shelter
11.2017 - 06.2022
- Assisted individuals experiencing homelessness with housing placement and stabilization services.
- Coordinated transportation for medical, legal, and supportive service appointments.
- Maintained detailed client case notes, documentation, and program compliance records.
- Charlotte NC
Resident Manager
Keystone Correctional Facility
05.2015 - 08.2017
- Supervised residential population in a structured correctional housing program ensuring safety and accountability.
- Enforced facility policies and monitored resident compliance with program rules.
- Managed intake and discharge procedures while maintaining daily accountability logs.
- Harrisburg PA
Residential Aide / Driver
ADAPPT Residential RenEntry Program
02.2013 - 05.2015
- Transported residents to court appearances, employment sites, and medical appointments.
- Conducted room inspections and enforced residential program guidelines.
- Prepared incident reports and maintained daily operational logs.
- Reading PA
Residential Aide Worker
Fort Washington Men's Shelter
04.2008 - 12.2010
- Supervised shelter residents and maintained order and safety within the facility.
- Completed intake assessments and incident reporting documentation.
- Connected residents with housing referrals and community support services.
- Manhattan NY
Education
High School Diploma - undefined
North Babylon High School
North Babylon, NYJohnson C. Smith University
Charlotte, NCSkills
- Oversaw resident supervision to ensure safety and compliance with facility regulations
- Oversaw transportation coordination to ensure timely and efficient logistics operations
- Ensured adherence to program compliance standards and regulations
- Oversaw resident accountability initiatives to enhance community engagement
- Reported incidents to management to facilitate timely resolution Documented details of incidents to support investigation processes Assisted teams in identifying patterns to improve safety protocols
- Assisted with patient intake and discharge processes Supported documentation and data entry for patient records Facilitated communication between patients and healthcare staff
Additional Qualifications
- Clean driving record and experience transporting residents to court, employment, and medical appointments
- 15+ years experience working with homeless, shelter, and renentry populations
- Experienced in crisis intervention, denescalation techniques, and incident documentation
- Strong ability to maintain structured residential environments and ensure resident accountability
Timeline
Environmental Services Supervisor
Crothall Healthcare
07.2022 - Current
Housing Navigator
Roof Above Day Shelter
11.2017 - 06.2022
Resident Manager
Keystone Correctional Facility
05.2015 - 08.2017
Residential Aide / Driver
ADAPPT Residential RenEntry Program
02.2013 - 05.2015
Residential Aide Worker
Fort Washington Men's Shelter
04.2008 - 12.2010
High School Diploma - undefined
North Babylon High School
Johnson C. Smith University