Dynamic and results-driven business owner excelling in operational strategy development and customer relations. Known for delivering high quality products and fostering strong vendor relationships to drive customer satisfaction.
Overview
16
16
years of professional experience
Work History
Owner/President
Water Tower Sports Pub
Lexington, MI
10.2013 - Current
Developed and implemented operational strategies to enhance customer experience and satisfaction.
Managed daily financial transactions, ensuring accuracy in cash handling and reporting.
Oversaw staff recruitment, training, and performance evaluation to maintain high service standards.
Established vendor relationships to negotiate favorable terms and ensure consistent supply of quality products.
Home Support Worker
Professional Counseling Center
Port Huron, MI
09.2010 - 10.2013
Provided compassionate personal care and assistance with daily activities for diverse adolescence.
Developed individualized care plans in collaboration with healthcare professionals to enhance client wellbeing.
Assisted clients in achieving independence through skill development and emotional support strategies.
Monitored client progress, documenting observations and reporting changes to appropriate team members.