Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Gregory Sandherr

Gregory Sandherr

Phoenixville,PA

Summary

Enable technology, teams, and organizations be more resilient and agile. Demonstrated track record of developing strategies across the product development lifecycle and seamlessly transitioning to value-added execution. Highly talented team builder who knows how to harness the best in people and maximize their engagement and performance.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Director Level - Head of Resiliency Engineering for Personal Investor Technology

Vanguard
03.2022 - Current
  • Currently leading a resiliency program for the largest sub-division in IT, comprised of over 1,000 applications, platforms, and systems, deployed on-prem and in the cloud
  • Developed and program managed the SRE strategy and plan for improving resiliency through multi-region and out-of-region cloud enablement
  • In the first two years of the resiliency program high severity production incidents were reduced by 80% while production deployments increased by 59% and key client channels [web & mobile] achieved 99.99% availability.

Director Level - Head of Agile Transformation for Retail Systems

Vanguard
03.2020 - 03.2022
  • Successfully led the organizational, process, and technology transformation of the largest sub division in IT, impacting 225 product teams and 1,500 FTEs deployed globally
  • This transformation, which introduced new ways of working and a transition from a project orientation to a product orientation resulted in higher organizational and team agility and produced $28 million in additional value for the supported business line.

Director Level - Head of Brokerage Systems

Vanguard
11.2015 - 02.2020
  • Led a department of 150 crew [employees], contractors, and offshore partners responsible for developing, enhancing, and maintaining software and systems that support Vanguard's retail brokerage business, across a $27m portfolio
  • Accountable for the development [DEV] and operations [OPS] of a multi-product technology stack containing some of Vanguard's most critical client facing trading applications, all in a highly regulated business environment
  • Developed the overall strategy for deploying brokerage trading services to the cloud, utilizing a microservices and cloud data architecture
  • Implemented a strategic transition to a product-based organizational alignment based on Spotify Agile practices.

Director Level - Head of Testing/Business Analysis/UCD Services for Global Investment Systems

Vanguard
06.2012 - 10.2015
  • Led a 120 member shared services department responsible for system testing, performance testing, requirements, user centered design, and business technology planning in support of a global technology portfolio.
  • Co-authored a comprehensive test strategy that enabled more efficient test execution and higher quality.

Global Systems Manager

Vanguard
01.2006 - 05.2012
  • Led multiple teams providing shared services [test, requirements] and global solution delivery for the buy side of Vanguard's investment business.

Commissioned Officer

Army National Guard
05.1999 - 04.2008
  • Held multiple command and staff positions at platoon, company, battalion, and brigade level, including operational overseas deployments.

Business System Analyst

Vanguard
04.2002 - 12.2005
  • Gathered, analyzed, and documented business and technical requirements for key IT initiatives in the Corporate and Financial divisions, to include two high-visibility, multi-year programs
  • Led the development and roll-out of a comprehensive update to the requirements process and best practices used across IT.

Information Systems Engineer

Vanguard
06.1999 - 04.2002
  • Responsible for the development and roll-out of key IT development methodology processes and best practices, to include project management, requirements, and business architecture
  • Developed and facilitated multiple training courses for IT crew to ensure understanding and compliance with new IT development processes and standards.

Education

Master of Business Administration (M.B.A.), Finance, General -

Saint Joseph's University

Bachelor of Arts - Political Science

Pennsylvania State University
University Park, PA

Skills

  • Project Portfolio Management
  • Software Project Management
  • Agile Methodologies
  • Project Planning
  • Portfolio Management
  • Change Management
  • Vendor Management
  • Strategic Planning
  • Verbal and written communication
  • People Management
  • Operations Management
  • Software Reliability Engineering

Certification

  • Certified ScrumMaster (CSM), Scrum Alliance
  • Amazon Web Services Cloud Practitioner, Amazon Web Services (AWS)
  • Application Security in DevSecOps, LinkedIn

Timeline

Director Level - Head of Resiliency Engineering for Personal Investor Technology

Vanguard
03.2022 - Current

Director Level - Head of Agile Transformation for Retail Systems

Vanguard
03.2020 - 03.2022

Director Level - Head of Brokerage Systems

Vanguard
11.2015 - 02.2020

Director Level - Head of Testing/Business Analysis/UCD Services for Global Investment Systems

Vanguard
06.2012 - 10.2015

Global Systems Manager

Vanguard
01.2006 - 05.2012

Business System Analyst

Vanguard
04.2002 - 12.2005

Information Systems Engineer

Vanguard
06.1999 - 04.2002

Commissioned Officer

Army National Guard
05.1999 - 04.2008

Master of Business Administration (M.B.A.), Finance, General -

Saint Joseph's University

Bachelor of Arts - Political Science

Pennsylvania State University

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Gregory Sandherr