Skilled and reliable Technician with 8 years experience in customer service and working with appliances. Has great communication skills. Eager to gain more experience and transition into a more consistent work environment.
Overview
10
10
years of professional experience
Work History
Independent Technician
Self-employeed
Chicago, IL
04.2022 - Current
Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
Provided several clients with assistance with appliances.
Diagnose appliances.
Order parts for appliances.
Service Technician
Super Appliance Man
Chicago, IL
01.2020 - 03.2022
Increased customer satisfaction by providing timely and efficient service for various technical issues.
Established strong relationships with vendors to obtain high-quality parts at competitive prices.
Provided great customer service by ensuring the customer was satisfied with job.
Completed tasks in a timely manner.
Effectively communicate with customers and dispatch regarding parts,services and appointment times.
Service Technician Apprentice
Sunrise 2 Sunset
Chicago, IL
06.2016 - 08.2020
Collaborated with senior technicians on complex repairs, gaining valuable hands-on experience.
Assisted in the installation of new appliances, contributing to increased efficiency and reliability.
Laborer
Roofing WPD
Chicago, IL
06.2014 - 08.2014
Worked alongside Contractors in the construction industry.
Learned and assisted with roofing installations.
Education
High School Diploma -
Penn Foster
Chicago, IL
06.2015
Skills
Customer Service
Equipment Repair All major household appliances including stove, washer & dryer, refrigerator and dishwasher