Gregory Shannon
Chicago,IL
Summary
Skilled and reliable Technician with 8 years experience in customer service and working with appliances. Has great communication skills. Eager to gain more experience and transition into a more consistent work environment.
Overview
10
10
years of professional experience
Work History
Independent Technician
Self-employeed
04.2022 - Current
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Provided several clients with assistance with appliances.
- Diagnose appliances.
- Order parts for appliances.
Service Technician
Super Appliance Man
01.2020 - 03.2022
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Established strong relationships with vendors to obtain high-quality parts at competitive prices.
- Provided great customer service by ensuring the customer was satisfied with job.
- Completed tasks in a timely manner.
- Effectively communicate with customers and dispatch regarding parts,services and appointment times.
Service Technician Apprentice
Sunrise 2 Sunset
06.2016 - 08.2020
- Collaborated with senior technicians on complex repairs, gaining valuable hands-on experience.
- Assisted in the installation of new appliances, contributing to increased efficiency and reliability.
Laborer
Roofing WPD
06.2014 - 08.2014
- Worked alongside Contractors in the construction industry.
- Learned and assisted with roofing installations.
Education
High School Diploma -
Penn Foster
Chicago, IL06.2015
Skills
- Customer Service
- Equipment Repair All major household appliances including stove, washer & dryer, refrigerator and dishwasher
- System Installation
- Certified Sealed System Technician
- Has some experience with HVAC
Timeline
Independent Technician
Self-employeed
04.2022 - Current
Service Technician
Super Appliance Man
01.2020 - 03.2022
Service Technician Apprentice
Sunrise 2 Sunset
06.2016 - 08.2020
Laborer
Roofing WPD
06.2014 - 08.2014
High School Diploma -
Penn Foster
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