Gregory Sherman
Magnolia,AR
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Technician with broad background that includes electronic, chemical and auto mechanics. Extensive training in chemical plant operations.
Overview
3
3
years of professional experience
Work History
Sales Associate
Gregg Orr Marine & RV
02.2023 - 09.2023
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
Service Advisor
America's Car-Mart
10.2022 - 02.2023
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Forklift Truck Operator
Potlatch Deltic
03.2022 - 10.2022
- Organized and secured stored materials and parts in designated areas.
- Loaded, transported and stacked materials.
- Loaded transfer truck with front-end loader.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Equipment Operator
Milam Construction
07.2021 - 03.2022
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
Material Handler
ERC
01.2021 - 08.2021
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Packed items into appropriate containers for shipment.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Performed cycle counts and inventory control to accurately track product levels.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Education
Associate of Applied Science - Aviation Maintenance
Southern Arkansas University Tech
Camden, AR11.2018
High School Diploma -
Magnolia High School
Magnolia, AR05.2010
Skills
- Excellent People Skills
- Product Promotion
- Stocking and Replenishing
- Adapt to Diverse Groups
- Product and Service Sales
- Multitasking Strengths
- Time Management
- Inventory Control Procedures
- Complex Problem-Solving
- Teamwork and Collaboration
- Speaking Clearly
- Reading Comprehension Skills
Timeline
Sales Associate
Gregg Orr Marine & RV
02.2023 - 09.2023
Service Advisor
America's Car-Mart
10.2022 - 02.2023
Forklift Truck Operator
Potlatch Deltic
03.2022 - 10.2022
Equipment Operator
Milam Construction
07.2021 - 03.2022
Material Handler
ERC
01.2021 - 08.2021
Associate of Applied Science - Aviation Maintenance
Southern Arkansas University Tech
High School Diploma -
Magnolia High School
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