Gregory Suazo
Pembroke Pines,FL
Summary
Adept at elevating dining experiences, I leveraged my culinary and customer service skills at Scruby Bbq to enhance meal quality and guest satisfaction. Specializing in cooking and team leadership, I consistently delivered high-quality food while managing kitchen operations efficiently, contributing to a significant increase in repeat business. My proactive approach in food preparation and allergen awareness ensures safety and delight in every meal served. Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit. Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management and development.
Overview
16
16
years of professional experience
Work History
Cook
Scruby Bbq
Pembroke Pines, FL
07.2012 - 05.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Sales Associate
Cricket Wireless
Pembroke Pines, FL
12.2015 - 08.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Cook
Hollywood Ale House
Hollywood Fl
01.2016 - 01.2017
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Associate
HomeGoods
Hollywood Fl
10.2012 - 01.2014
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Chef Assistant
Big Tomato Market Grill
Pembroke Pines, FL
08.2008 - 05.2012
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
- Followed recipes and instructions to achieve quality and presentation standards.
- Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
- Assisted head chef in menu planning for optimal ingredient utilization and minimized food waste.
- Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
- Received delivered, sorted produce and stored supplies quickly to maintain quality and condition.
- Collaborated with team members to ensure timely delivery of orders, improving overall dining experience for guests.
- Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
- Used variety of kitchen tools and appliances to prepare ingredients and meals.
- Prepped ingredients ahead of time to increase cooking and service speed.
- Managed time efficiently by prioritizing tasks and multitasking effectively during peak service hours.
- Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
- Supported senior chefs with creative meal planning and recipe development.
- Verified food temperatures and quality ahead of service to maintain standards.
- Trained new kitchen staff on proper food handling and preparation techniques.
Associate
Big Lots
Pembroke Pines Fl
01.2009 - 10.2010
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Education
High School Diploma -
Christian Correspondence Cornerstone
Georgiana, AL08.2002
Skills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Food Preparation
- Frying
- Knife Skills
- Sanitation
- Supply Restocking
- Hospitality and service industry background
- Kitchen equipment operation and maintenance
- Grilling
- Beautiful presentation of food
- Allergen awareness
- Event Catering
- Order delivery practices
- Team Leadership
- Frying and sautéing
Languages
Spanish
Professional Working
Timeline
Cook
Hollywood Ale House
01.2016 - 01.2017
Sales Associate
Cricket Wireless
12.2015 - 08.2017
Associate
HomeGoods
10.2012 - 01.2014
Cook
Scruby Bbq
07.2012 - 05.2024
Associate
Big Lots
01.2009 - 10.2010
Chef Assistant
Big Tomato Market Grill
08.2008 - 05.2012
High School Diploma -
Christian Correspondence Cornerstone